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General discussion

Printing Email Shows Default Acct Name Not Name Of Sender

Feb 25, 2011 5:14AM PST

I have 3 email accts in my Outlook 2007. I have my main email address as my default. When I go to send an email from either of my other two email accts (which are two different companies) and the person gets the email and prints it .. the name on my default acct is on top in bold letters and a bold line under it.
I have looked into this for days and cant figure it out. The name changes to whatever the default email address is. I know there has to be a way to either omit that all together or have it change as to whatever account I send mail under.

For example: Email adress "A" is my default address and I send an email out. The name in Bold above the bold line on the very top of the email shows "A" name.

If i send an email out from "B" email address, yet i haven't changed my default which is still "A", when the person gets the email, it shows coming from email "B" but the very top still shows the name of "A" email in bold letters seperated by a Bold line.

JOHN DOE email adress "A" name
---------------------------------------------------------
To : Whoever
From" email address "B"

Can someone please help me with this. I have three different businesses with diff email adresses and I want the name on the top to be the name on each email acct not the one that is my default which is my personal email acct.

Discussion is locked

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That may be normal
Feb 25, 2011 5:22AM PST

You say these email accounts are from different email providers.

Many email providers now allow emails from their servers to be downloaded through other providers to a computer. Example. My email provider is Virgin.net and that is who I connect to for the internet, (my ISP). If I also had an email account with BTInternet.com, then I can receive emails through my ISP for my BTInternet email account.

But I cannot send BTInternet emails whilst logged into my Virgin.net internet connection.

If I wanted to send a BTInternet.com email I would have to log onto the internet using BTInternet. (Not that I use BTInternet, but it is just an example).

Of course, they both have web mail access, so I can send and receive emails through each web accounts whichever ISP I am logged on to.

Mark

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It could well be ...
Feb 25, 2011 6:24AM PST

that the only solutions are the ones you don't like:
- use different pst-files in the same windows account for different businesses (don't know if that's possible)
- use different Windows accounts for the different businesses
- use another email program which doesn't make such a header

Kees

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And ...
Feb 25, 2011 11:02PM PST

Are you sure about what you say. It's rather uncommon behaviour. As far as I remember the bold header line is only shown on the hardcopy print, and - moreover - it shows the name of the person printing, not the account that sent the mail.

Let's check it.
1. You send me a PM (private message) by clicking on my user name.
2. I reply with my private email and my work email.
3. You send me such a message from email address B.
4. I'll tell you how it looks in Thunderbird, Outlook 2007 and Outlook Web Access.

Kees