I have an old dv6 with the core2duo running W10 as well. But all is well but don't have zone labs.
I know that printing does involve communication over IP networking so as a test I would remove ZL for now and go stock.
I have a generic Windows 10 laptop, an HP Pavilion dv6. It has worked very well until recently. Something happend back at the beginning of summer and I lost the ability to print.
Can't print thru either hardware ports or via WiFi. Can't print to my Adobe pdf generator either.
Windows updates are current. Have installed and uninstalled printer drivers.
Ports work fine for thumb drives and cameras. But no printing. Ever
Sometimes the message "The document could not be printed" is displayed or the printing looks like it acted normally but nothing happened. It is like some toggle connecting the printing system/spooling to my printers is disabled. Cannot find information online to help. Have tried troubleshoot on devices and it reports everything is fine.
I run ZoneLabs Extreme security, and I have personally owned Windows computer for 20+ years.
There is some simple fix someone knows but somehow I blundered into breaking the printing.
Thank you for help in advance.
Phil

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