have you tried uninstalling and reinstalling the printer?
Hi, even though they are available in the 'print' option of applications like word, my printers are not showing in the "printers and faxes" menu. This seems odd as it will print to the printers (bar one which crashes the app). I went in trying to remedy the crashing but cant get to any printers, nothing on the printers and faxes screen responds.
Any help very much apriciated!