Try it on another PC. If it doesn't function there either, it's time to replace it.
My printer is not responding.
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My printer is not responding.
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Try it on another PC. If it doesn't function there either, it's time to replace it.
Be sure you understand the source of this sticker and that it was what it was.
The message 'offline' displays as the status for a printer or the message 'Printer not responding' displays when attempting to print. Offline indicates that the Mac cannot communicate with the printer. The offline message displays when the printer is powered off, or a USB cable connection has become disconnected.
Offline messages happen when the Mac cannot communicate with the printer. Select the type of connection you have, then follow the instructions to make sure the connection is working.