Goto the printers area and delete all you find, that are HP series. Unplug the USB cable and reboot. Allow it to boot-up completely with no printer attached. Once done, shutdown and follow the install instructions for your new printers. You maqy need to connect before/after so beware of that action. Proceed to complete the install as required and hopefully you clear-up the issue. if not, then return to HP support website and get the latest install pgm. for that model# and d/l it. repeat the previous steps.
What may have happened, if you didn't un-install the old printer it may haunt the new one as USB can be hosed for whatever reason. When I say, for whatever reason that means for unknown causes, but hopefully we sidestep this with a new install.
tada -----Willy ![]()
With XP Pro, USB connection to printer: HP Photosmart All-in-One printed OK for four years, then had to replace it. New HP Deskjet 3050 All-in-One prints some things OK. BUT docs which printed on previous printer don't print now. No other change in my hardware setup, just printer. Pop-up window says printer not enabled, and in my Doc program Printer window says HP printer is on Port Ne01 (which doesn't exist -- I have LPT1-3: Printer ports; Com 1-4: Serial Ports; File: Print to File; XPS Port: Local Port for MS XPS Doc Writer; and the USB001: Virtual Printer Port to HP Deskjet 3050).
HP gave me an unprofessional run-around, basically (Duh -- don't know nuthin'). Their suggestions impossible to complete, and my follow-up questions ignored.
Any practical suggestions much appreciated.

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