It appears your problem is from the system rather than the printer itself. If you can do a test page that pretty much rules out the prtr. The failure to do an align. page suggests still a communications with the system as that's where it gets generated from. If you haven't already do a re-install. Also, clean the contacts where the ink carts seat with a clean cloth of any grit/grim. I know that's a common suggestion, but Lexmark's tend to be really system dependant. Below is the link for Lexmark's support page:
The above link refers to failed align. test
good luck -----Willy
I have a lexmark z51 printer (junk I know) and it is giving me problems. Whenever I try to print something, it would print about 1-2 lines of it, then stop, giving me a print head error. Today, I just spent $70 on a new color and black ink cartridge because I thought that would fix it. However, it failed to.
The thing is, it can print pages from Internet Explorer and notepad just fine. It can even print out the Lexmark test page fine. However, on Microsoft Word, or other word processors, it stops printing after the first line or so. It even happens when it tries to print out a "printer alignment" page. Can anyone help?
I've checked the connections several times, everything seems to be fine. Any help would be greatly appricated.
(On Windows 2000, with the latest drivers and firmware upgrade.)