Resolved Question

Printer not working on my virtual system

i am been using a citrix virtual system and my and unable to print, i checked the connections and the drivers and it seems all ok.

Can anyone help me with that ?

Discussion is locked
Dinu1103 has chosen the best answer to their question. View answer
Answer
Follow
Reply to: Printer not working on my virtual system
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Printer not working on my virtual system
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments

Best Answer

- Collapse -
Printer Redirection Issue Fix for Citrix Workspace

If you are experiencing any issue in printing from your Citrix Workspace, follow the below troubleshooting steps:

There are various reasons why users may not be able to print from Citrix Workspace. The most important check we need to do is to ensure the following before contacting support.

Can the user print from local PC? If no then we need to troubleshoot this aspect first. The local PC should be able to print a test page.
Is the right printer selected on the local PC? Many times users have multiple printers configured. We need to ensure that the right printer is selected.
Basic Checks:

Login to the reported user’s local PC from where the user is logged in into Citrix Workspace and is unable to print.
Click on Start and type Control Panel.
Click on Control Panel.



Search for Devices and Printers from the lists and open it.



You will find many printers which are connected to PC.



The printer which is redirected on Citrix Virtual Desktop is Ricoh MP C4504. You may find many printers with similar names.

Right click on the printer Ricoh MP C4504 and click on Printer properties.

Click on Print Test Page and see if you can do a test print.



If you can print, then click on OK.
Again, right-click on the Ricoh MP C4504 and click on Set as default printer.



Logoff the reported user from the Citrix Workspace and login to the Citrix Virtual Desktop via Remote Desktop Connection using mycitrixvdi\lcline which has the administrative privileges on Virtual Desktop using the same login credentials which is used for Citrix workspace.

Note: To log off the user, you may need to contact us.

Once you login, right click on Taskbar and select Task Manager.



Go to Users tab and search for the reported user which is having printer issue.
Select user which is on Disconnected state and right click on it and click on Sign off.



Go back to user’s local PC and login to Citrix Workspace.



Open File Explorer and open any document which you want to print.

Go to File/ – Select Print or press CTRL + P key on keyboard.

Make sure that the correct default printer –Ricoh MP C4504– is selected and click on Print.
Confirm that document is printed on local printer.

Regards,
Adrian

- Collapse -
Thank you for the Answer

Hey Adrian,

Thank you for the answer , it resolved my issue. Actually i didnt wanted to use help of the IT staffer and wanted to take care issue on my own.

- Collapse -
Answer
In the last dozen servers

I've had to deal with it a dozen different ways. So this Is one for your Citrix IT staffer to tell you how to print. The procedure varies with each center. Also, you may have to get the IT to install a printer driver if it's not one that's installed.

For now can you print to PDF and email that to you for printing when not on Citrix?

CNET Forums