here is a link to the newest driver
http://www.zebra.com/id/zebra/na/en/index/drivers_downloads/drivers/results.html?productType=7
If the printer is still installed:
(If you find two of the same printer installed, delete both and start over).
otherwise:
Start; Control Panel; Printers; Right click on the printer; select properties; select ?ports?
Check to see what port is being used. LPT1 is parallel. USB is USB.
To manually install a USB printer:
Step one: Determine the appropriate compatible driver
Use the following list to find the print driver that is compatible with your product.
Step two: Install the driver
Install the compatible print driver on the computer.
1. Make sure that the USB cable is not connected to the product.
2. From the Windows taskbar, click the Windows icon ( ), type control printers in the Start Search box, and then press Enter . The Printers window appears.
3. Click Add a printer and then click Add a local printer .
4. Click the Use an existing port check box.
5. In the Use an existing port drop-down list, select LPT1: (Printer Port) and then click Next .
6. Under Manufacturer on the Install the printer driver dialog box, select manufacturer .
7. Under Printers , select the appropriate alternate print driver for the product and then click Next .
8. In the Printer name text box, type the product name and then click Next . The print driver starts to install.
NOTE: The name of the alternate print driver appears as the default name. The name can be changed to the name of the product, if desired.
9. After a message appears on the computer that the product was added successfully, connect the USB cable to the product and to the computer.
10. On the Found New Hardware screen, click Cancel .
NOTE: If multiple pop-up windows appear, click Cancel on each window.
Step three: Configure the driver
Configure the installed print driver.
1. In the Printers window, right-click the name of the product and then click Properties . The Properties dialog box appears.
2. Click the Ports tab.
3. Change the port from LPT1 to USB
NOTE: If there is more than one USB/DOT4 port available, choose the USB/DOT4 port with the highest port number, because this port is usually assigned to the last connected and detected USB print device. To adjust the width of the ports row in the Properties dialog box to see the full port name, put the cursor over the vertical line between Port and Description , click and hold the mouse button, and then move the mouse to the right until the port name is visible.
4. Click Apply .
Step four: Print a test page
1. In the Properties dialog box, click the General tab.
2. Click Print Test Page .