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General discussion

Printer help!

Feb 12, 2004 1:52PM PST

I recently purchased a Lexmark Z25 printer. Everything is hooked up and installed correctly. The problem is: when I go to print out anything it only prints in color. Black ink doesn't show up period. I even took out the color cartridge, it still didn't work. And when I go to print out a color picture, the ink is all blah looking.

I've tried everything I could think of and nothing works. Any help? Please!

Discussion is locked

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Re:Printer help!
Feb 12, 2004 6:15PM PST

And what happened when you took it back to the store?

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Re:Printer help!
Feb 12, 2004 7:51PM PST

You have a warranty issue. If a product doesn't work from day one, pack it up and return it.

Bob