 | Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years. Thanks, CNET Support |
My laptop and printer aren't communicating. I have win. 7 and using open office 3.3. I know it must be a setting but I don't know how to fix it. Help please.
Discussion is locked
Do you see the printer in the Devices and Printers applet of th control panel? Can you print from Wordpad?
For my Canon IP4000 printer, I can ask the status monitor what the status of the printer is (it says the magenta cartridge is nearly empty). But if the printer is offline, it would say it is offline.
What printer do you have and what does the statusmonitor (or whatever software to manage it came with it) say? If it can't communicate with the printer, it will tell you so in some words (like "offline" maybe).
In that case (but I can't try what happens with you) I'd check the power and the connections, try the printers self test (if it has such), another port on my PC and finally this printer on another PC.
But maybe I'd start with the troubleshooter that's in the right click of the printer in the Start>Devices and Printers of my Windows 7. After all, Windows might be smarter than I am, and find a wrong setting. Since you already excluded all possible hardware issues and KNOW it's a setting, better start with that.
Kees
Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic