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General discussion

Printer alignment?

Aug 6, 2004 12:17PM PDT

When a page is printing the first one or two letters on the left margin is not printing. I have not changed any margins so don't know why it would be doing this all of a sudden. I know there is a place I can go to align when I get a new printer ink and would that help my problem? Also I can't find where I go to align. I went to my computer and then printer and could not find where I need to click.

Discussion is locked

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Re: Printer alignment?
Aug 6, 2004 1:14PM PDT

Start>Printer and Faxes. When you see your printer, right click, then left click properties. You should see something like maintenance. In that area should be an area for alignment and possibly other utilities.

PS: in the future try to be more specific- which version of Windows, what printer model #, etc.

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Re: Printer alignment?
Aug 6, 2004 1:22PM PDT

Brandon, I keep forgetting to put in my info. I use 98SE and a HP deskjet 692C. I could not find anything when I would right click. I finally was having so much trouble I uninstalled and reinstalled and was able to find the trouble shooting screen. I did an alignment and I also set my printer settings to default and it still is cutting off the first letter.
My poor computer has been clanging and clunking for awhile and I just keep babying it but a new printer will not work on my old computer have tried that. I need to win the lottery!! Thanks

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Re: Printer alignment?
Aug 6, 2004 11:08PM PDT

See if this fits.

From the desktop.
Open mycomp.
Open printers.
Locate the printer you are using.
Right click on that printer and select properties.

On this machine that brings up a screen with many tabs that apply to my printer.

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Re: Printer alignment?
Aug 7, 2004 12:30AM PDT

Are you saying when you right-click your printer, then left click properties, you don't get a bunch of tabs? I have an HP 712C, and my experience with the older models at least, we'd be looking pretty much at the same thing. If you are able to get to the tabs, click services, and there should be a button for alignment; it prints out a page, then you have to select the best of a number of different lines it prints; then it should tell you what to do next if your alignment is off- doing this from memory as I'm at an XP machine and it installs the drivers for my model, and it doesn't give me the full options when at a 98 computer. I'd suggest slowly going over the instruction I or bob b gave you to get to the printer properties; it should have what you want there. Default settings for a printer isn't necessarily the best. Sorry, best I can come up with. Try http://www.hp.com and you probably can find your model's manual if you've lost yours. Good luck.

PS- maybe you need a software upgrade. Take a look here: http://h10025.www1.hp.com/ewfrf/wc/softwareList?product=59308&cc=us&lc=en&dlc=&os=20

While there, try to find troubleshooting, or a manual.

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Re: Printer alignment?
Aug 7, 2004 12:41PM PDT

Thanks to all of you and I finally got to the alignment but the printer is still leaving off on the first letter of every word on the left hand side. It prints all when I use MS Word and Works but if I am printing from a webpage it leaves of that first letter. I may have to take it in for a repair. Thanks for helping.

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may not be your printer
Aug 9, 2004 2:32AM PDT

since it works in Word. I suspect it is your browser. Try using a different browser and see what happens! You can find an alternate to IE at http://www.Mozilla .org or, at www.netscape.com
Good luck!

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Re: may not be your printer
Aug 9, 2004 1:19PM PDT

Thanks gearup, and Brandon. I will try what you have suggested. It gets so frustrating when you do not change anything and it is working right then the next thing you print it does not work.

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Along the same line of thought of gearup
Aug 9, 2004 11:47AM PDT

I thought of the same thing before reading his post. When printing a web page, you may have to change the formatting in your preferences when printing.

I've known some people cure this problem by going into IE's tools>internet options>advance> and under printing, check "print background colors and images". That said, I don't have that checked off, and don't have any problems printing webpages. Maybe you have to realign the printheads a bit more?