You usually have to find the app's author or its support site.
Some folk will try another app. I'm sure there are dozens of print screen apps to choose from so if they fail you on support, try another.
Bob
When I use the program Printdesktop you can create a shortcut to print so mine is Ctrl + Shift + P when i do that it goes right into the print queue but doesn't print idk if its the program not working correctly but I use the program at work and all you do is install it and its good to go and works right away at work but not at home

Chowhound
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