until the time you began having problems again what applications or utilities have you used for the computer(s).
Often various utilities will locate "something suspicious" and offer to "fix" it an unless you actually know what is getting "fixed" the fix will result in problems that are seemingly unrelated.
Besides listing the utilities such as registry cleaners, anit-malware apps, duiplicate file removers, uninstallers, etc. for us to see there is something you might be able to do and that is to perform a system restore back to a date before the problem.
I have two computers. One older Samsung with Windows XP professional
and a newer laptop Acer with Windows Vista.
A few months ago my printers started acting up. They were connected to the older computer. I would plug the printer into the laptop when I wanted to print something out from the laptop.
Then I started to get the message 'print spooler stopped working'
I went in and reset the print spooler but it kept happening. My printers are HP Laser Jet 1020 and HP Deskjet 3650.
My scanner, a HP Scanjet 3670 is connected to the old computer and still functions.
I had other problems with the two computers so I took them to professionals who reformatted them and set up the two printers in a link (sorry I can't remember the word in English. In French it's reseau)
So my old computer was upstairs with the two printers and the scanner connected and the laptop was downstairs and connected with a wireless router.
For the first weeks, everything worked fine. I could print from downstairs and go upstairs and get my copies.
But then the dreaded 'Print Spooler' message reappeared. I called the shop where the computers were fixed. They say it was working properly when it left the store and they can't help me. They say it's an intermittant problem. (They don't make house calls)
Is the Vista on my laptop creating this problem? Do I need to upgrade to Windows 7? Would downloading the drivers again help? Or is it something else? In your answers, please take into account that I am not that computer savvy.
Anxious in Quebec