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Print dialogue window does not allow response

by napavalley / March 25, 2006 11:36 PM PST

Using Turbotax on Windows XP I could not print my return. When the dialogue window appears after clicking the printer icon on the Adobe window, the printer window is so large that the command is hidden under the toolbar at the bottom of the screen. I have attemped changing the font, trying to print by using cntr P - no luck. It seems that the difficulty might be because Adobe automatically inserts a print preview into the window, increasing its size. What can I do?

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Napa, Try This...
by Grif Thomas Forum moderator / March 26, 2006 3:26 AM PST

Change your screen resolution so the window fits inside the screen like this: RIGHT click on a blank area of the desktop, choose "Properties". When the Properties window loads, click on the "Settings" tab. Now move the "Screen Resolution" slider to a HIGHER number, something like 800 X 600 or 1024 X 768", then click "Apply", then OK. The resolution will change and give you the option to accept or not. Choose "OK/YES" when it asks.

When the resolutions changes all your icons and windows will be slightly smaller and should allow you to click on the appropriate buttons.

Hope this helps.


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Print dialogue window does not allow response
by napavalley / March 28, 2006 12:49 PM PST
In reply to: Napa, Try This...

Your suggestion worked - thank you!


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(NT) (NT) Rose, Glad It Helped!
by Grif Thomas Forum moderator / March 29, 2006 12:19 AM PST
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