Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Computer Help forum

General discussion

primary master hard disc fail

by horseshoes27 / March 19, 2007 10:04 AM PDT

I need help in the worst way I know. My wifes computer, That she uses for her work was working good when the screen went blue. She rebooted it and now it wont boot up windows at all and brings up "primary master hard disc fail". Is there anything that I can do with it to get it back up for her. I am begging you all. Please help. Thank you.
It is window XP and how old I really dont know. Maybe 4-5 years old.

Discussion is locked
You are posting a reply to: primary master hard disc fail
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: primary master hard disc fail
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
It would be easier to help if you indicated the mfg., series
by VAPCMD / March 19, 2007 11:42 AM PDT

and model number.

VAPCMD

Collapse -
Possibly
by jackson dougless / March 19, 2007 12:11 PM PDT

Though things get much more difficult if you want to try and preserve the data on the drive.

The first thing you need to do, is figure out if the drive suffered some kind of mechanical failure, or if the operating system just got corrupted and will not boot. You're almost certainly looking at a reinstall of the OS either way, but if there's no mechanical failure, you have a decent chance of being able to recover the data off the drive. Probably have to use something like a Knoppix Linux boot CD, but that isn't overly difficult.

If it suffered from a mechanical failure, unless the data on the drive is worth more than about 2000USD, consider it lost. That's about how much it would cost to use professional recovery services, and there's no guarantee they'll be able to recover anything. You'll just need to get a new drive and start over.

Whatever the case, hopefully your wife was good about keeping backups. Otherwise, consider it a very painful lesson to learn about the importance of backups.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!