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primary master hard disc fail

by horseshoes27 / March 19, 2007 10:04 AM PDT

I need help in the worst way I know. My wifes computer, That she uses for her work was working good when the screen went blue. She rebooted it and now it wont boot up windows at all and brings up "primary master hard disc fail". Is there anything that I can do with it to get it back up for her. I am begging you all. Please help. Thank you.
It is window XP and how old I really dont know. Maybe 4-5 years old.

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It would be easier to help if you indicated the mfg., series
by VAPCMD / March 19, 2007 11:42 AM PDT

and model number.


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by jackson dougless / March 19, 2007 12:11 PM PDT

Though things get much more difficult if you want to try and preserve the data on the drive.

The first thing you need to do, is figure out if the drive suffered some kind of mechanical failure, or if the operating system just got corrupted and will not boot. You're almost certainly looking at a reinstall of the OS either way, but if there's no mechanical failure, you have a decent chance of being able to recover the data off the drive. Probably have to use something like a Knoppix Linux boot CD, but that isn't overly difficult.

If it suffered from a mechanical failure, unless the data on the drive is worth more than about 2000USD, consider it lost. That's about how much it would cost to use professional recovery services, and there's no guarantee they'll be able to recover anything. You'll just need to get a new drive and start over.

Whatever the case, hopefully your wife was good about keeping backups. Otherwise, consider it a very painful lesson to learn about the importance of backups.

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