So the C drive isn't available? If the machine has any age, then you'll probably need a new drive. On the other hand, if the machine is under warranty, it's time to take it back.
If you contact Dell, they should be able to provide a Recovery CD for your model number.
Hope this helps.
Can someone help me re-configure the bios settings to find my Xp operating system on my Dell latitude c800 notebook. I tried going into the bios menu and changing the boot first menu a few times. I tried pretty much all the options, and cannot find a recovery cd for this, but even if I could the computer isn't finding the fixed optical drive Any suggestions?