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Prim. Master Prim. Slave: None?

by YG16 / December 1, 2004 7:55 AM PST

This happened before but somehow it actually fixed itself, (how? i dont know) but now its actually lasting longer than it previously has.

OK, so i turn on my computer and everthing looks as though its going smoothly, then while it is 'Detecting IDE Drives' it takes a little longer than it usually does, then after that, this comes up:

'Primary Master: None
Primary Slave: None
Secondary Master: Toshiba DVD ROM SD-M1502 1008
Secondary Slave: _NEC NR-7700A'

Then it pops up saying
'Verifying DMI Pool Data....Update Success
Boot from ATAPI CD-ROM: Failure...
Boot from ATAPI CD-ROM: Failure...
Disk Boot Failure, Insert System Disc...'

Recently I installed windows XP, though im pretty sure this has nothing to do with the problem, any info you need i dont mind on telling you. Any help would be appreciated.

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Re: Prim. Master Prim. Slave: None?
by David Chan / December 1, 2004 8:03 AM PST

"Disk Boot Failure, Insert System Disc..."

Looks like your HDD is dead!

Boot into your BOIS setup and see if it's listed.
Or attach the HDD to another PC running either W2K or XP and see if you can access the HDD.

If you can then save what ever files you need.

You can also run a diagnostic test on the HDD using PowerMax if it's a Maxtor.

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Re: Prim. Master Prim. Slave: None?
by YG16 / December 1, 2004 8:35 AM PST

And what about if it is listed? Then what should I do?

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Re: Prim. Master Prim. Slave: None?
by YG16 / December 1, 2004 8:39 AM PST

And also, could you tell me more about the problem, so that if taking it to a repair shop is necessary i would know what to tell them? My HDD is dead?

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Re: Prim. Master Prim. Slave: None?
by Michael Geist / December 1, 2004 9:50 AM PST

If the drive is visible at the Bios level then recovery may still be possible. Davids suggestion of inserting it into another NTFS machine is prudent for if the drive shows up in Windows, its data may be copied over to the host drive.

If this scenario holds true, once the data is secured you may run the makers drive fitness software to attempt a repair.

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Re: Prim. Master Prim. Slave: None?
by David Chan / December 1, 2004 10:47 AM PST

"'Primary Master: None
Primary Slave: None"

From the above message on your first post it indicates that the BIOS does not see your HDD which means that it is either dead or perhaps the IDE cable may be loose.
Check in the case to make sure the IDE cable is properly seated.

If you can boot into the BIOS setup you can verify in the settings to see if the Primary Master is set as "Not Installed". If so you can try and change it to AUTO and see if it then picks up the HDD.

If you have not been making changes in the bIOS settings then this is likely not the case and the HDD may indeed be dead.

Sometimes attaching it to another PC may give you the chance to copy over your files before it goes completely dead.

You could try placing the HDD in the freezer inside a sealed bag for over night and then attach it to another PC. This may get it back to life long enough for you to recover your files!

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''Recently I installed windows XP''
by Cursorcowboy / December 1, 2004 11:21 PM PST

What was the second thing installed? If not your system and motherboard drivers, beware.

If devices are recognized as attached peripherals they will be listed as resident on the "System Configuration Summary" (BIOS Startup Screen) at boot. Press the Pause key as soon as you see this screen start displaying so it can be stopped and read (sometimes you may have to press Esc just before if you're a little slow and it goes past or the thumbs get in the way). Press any other key to continue. If the CMOS/BIOS does not recognize and display peripheral information on this screen, Windows certainly will not.

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