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General discussion

Presario R4000 Laptop Audio Drivers not working

by S9per Jul 19, 2009 7:29AM PDT

So, I've got this older Laptop, the Compaq Presario R4000.

It was giving me a really hard time with software with the original OS and stuff, so I decided to format it and install my own Windows XP Professional on it, as opposed to the Compaq-ware filled XP Home that was already on it.

So I formatted, installed Windows, and found the driver page for it here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=453288&prodTypeId=321957&prodSeriesId=453287&swLang=8&taskId=135&swEnvOID=1093

I Flashed the BIOS despite the fact that I don't think it was necessary, but I wasn't sure.
I installed the graphics drivers no problem.
Installed the wireless device drivers, though not sure if these are working, but it's not significant.

What is significant however, is that the Audio Drivers provided on the site do not work at all. I looked for other drivers, looked for other driver versions for the OSs and various other Presario models, but nothing has worked.

I don't know what the problem is. I'm really hoping someone is able to help! Happy
Thanks in advance.

Discussion is locked

3 Posts
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Error message
by S9per Jul 19, 2009 7:32AM PDT

BTW, I should mention what the error message I'm getting is.

A command window pops up running the following command:
c:\swsetup\SP29873>start /min \swsetup\audio\setup.exe /s

I tried fiddling with the batch file that was running these commands to see if that would help, but it doesn't.

Still always get the same error message:
"Windows cannot find '\swsetup\audio\setup.exe'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search."

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hieee
by shri_tech Nov 8, 2009 10:42PM PST

hie anuj ...
i suggest u to reinstall ur old os from the recovery manager as u wud find all the compatable drivers at the hp.com/support ... but thn if u wana go with the os u installed u may try doin a system restore from the system tools>> accessories >> allprograms .... hope this wud work ....

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Fix
by jeric_z Nov 8, 2009 8:15AM PST

I had this problem recently too.

The SoftPaq that HP provides for Presario R4000 has a buggy batch file that tries to run "\swsetup\audio\setup.exe". To circumvent this problem, simply go to the setup folder at "C:\swsetup\SP29873\" and run "Setup.exe" from there. A restart might be necessary to make it work completely.

Hope this solves your problem.

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