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General discussion

Premiere Pro CS3 - ImportedVideo File Problem

Oct 7, 2007 9:15AM PDT

Whenever I try importing video into Premiere Pro CS3 that has been captured from a DV tape, only the audio makes it through. The video appears as a plain green image. Any clue why this might be happening?

System info:
Vista Home Premium 32-bit
2 GB RAM
200 GB HD
nVidia GeForce 8400M GS Graphics Card
Please let me know what other info I need to include

Discussion is locked

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When I capture I ______________
Oct 7, 2007 2:13PM PDT

You didn't tell but I use FIREWIRE and WINDV.

Bob

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Oh sorry!
Oct 8, 2007 1:01AM PDT

I use a capture box. It's by Pinnacle Systems, and it's called the Dazzle Video Creator Platinum. It captures the video as compressed .mpg files.

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(NT) Try other than compressed mpg files?
Oct 8, 2007 1:13AM PDT
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I just tried MPEG4 files
Oct 8, 2007 2:56AM PDT

But it only imports them as audio.

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Keep trying other encodings.
Oct 8, 2007 3:28AM PDT

Here I keep it to DivX and MPEG2 (with a very high bitrate) most of the time. WINDV fortunately gives me a lot of control and choices.

You've proven to me it's an encoding issue. Your editor only likes "_______" which we have to find out what you can make with what you have that works.

Bob

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I just tried DivX AVI
Oct 8, 2007 4:13AM PDT

And Premiere played it back horribly, repeating every few seconds of video choppily while leaving the audio going at a normal pace.

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Any chance of using a camcorder to capture?
Oct 8, 2007 4:20AM PDT

In one case we tossed in another camcorder (one with video inputs and firewire) to do the analog to firewire so the owner could use WINDV and their video editor for direct camcorder (firewire) imports. That was their solution.

All we've proven so far is that encoding matters. Now all you need to do is figure out which one works with what you have.

Bob

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Forgetting to mention.
Oct 8, 2007 4:20AM PDT

Be sure your Premiere has all their patches. I can't count how many times they issue such things.

Bob

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Patches?
Oct 8, 2007 4:27AM PDT

Are these patches on the Adobe website?

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Their choice on that.
Oct 8, 2007 4:31AM PDT

Be sure to ask them. Why? You paid a premium for this product and deserve an answer to what encodings their software works with. I only know it's picky and will share what we did.

Bob

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Lose the Pinnacle box.
Oct 8, 2007 8:32AM PDT

Can't Premiere Pro do its own capture via a firewire port? If so, that is what should be used. You can't complain to Adobe unless other apps successfully use the captured video. Can WMP play it correctly?

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Yes it can
Oct 8, 2007 8:46AM PDT

WMP can play the files. In addition, I'm using a laptop which only has a mini-Firewire port, and I don't have a mini-to-mini cable.

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I got my mini to mini cable for 5 bucks.
Oct 8, 2007 10:28AM PDT

It was either geeks.com or newegg.com. I know some that tell me they paid 69 bucks at the store I didn't write it's name here.

Bob

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Ok Thanks!
Oct 8, 2007 10:31AM PDT

By the way, I was able to get the videos imported into Ulead's VideoStudio, so I just edited it there. I'd still love to do this kind of thing in Premiere, but I guess I won't be doing as much editing on standard "home movie VHS --> DVD" jobs.