PPPoE Connection not working

I am trying to set up a network in my girlfriend's house. Right now, she has a DSL Speedstream 5360 modem connected to a Dynex router and then to a desktop connection via ethernet. The connection works and she is able to access the internet. She just bought a lap top and would like to set up a wirless network in addition to the wired connection she has running to the desktop computer. I bought a Trendnet TEW-639GR router.

I thought the connection would be very simple, like plug and play simple, but I'm having trouble setting it up. The old connection was PPPoE. One the router config page, I can set the connection type and put in her username and password yet I still cannot access the internet.

Her operating system on the desktop is Vista and her OS on the laptop is 7.

Any help would be greatly appreciated.

Discussion is locked
Reply to: PPPoE Connection not working
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: PPPoE Connection not working
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Clarification Request
Odd workings. does not tell us to do any of that. Maybe it's the old issue where folk add a router when the SpeedStream already has a router.

My bet is that you are working far too hard on this. That is, you need to use A ROUTER AS A WAP. (google that!)
- Collapse -
I know DHCP is simple but...

I am not sure PPPoE is as simple. Here..take a look, maybe this is how it should be done (but I must admit I know nothing of PPPoE). I think you got to go through this with each computer that needs to be recognize by the network (ISP/server). Hope this works. Good luck.

- Collapse -
PPPOE and laptop?

PPPOE is the WAN connection type for older DSL providers, many have moved to DHCP or Dynamic now but some still use PPPOE. It is the providers choice not yours, so if PPPOE is what they use then you need to set up your router with PPPOE on the WAN config and then copy the account name and password to the new router [the one you put in the old router]. If you cannot remember what they are, call the ISP for help.

After that configure the LAN setup however you want DHCP being the easiest route there.

CNET Forums