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Question

PowerPoint Problems

Apr 14, 2011 8:49AM PDT

I use PowerPoint 2010 on my Asus laptop with Windows 7 Home Premium every week for presentations of songs for the worship service at my church. Each presentation has video and audio files embedded into it. Just recently the program will pop up with a message stating that "Microsoft PowerPoint has stopped working. Windows is checking for a solution to the problem." Then "Microsoft PowerPoint is trying to recover your information... This may take several minutes." This is happening every couple of minutes. What can I do to stop it? It is driving me crazy because I can't get anything accomplished before it shuts down again. I have ran AVG virus scan, AVG PC Tuneup, and Malwarebytes' and found nothing. Please help!

Discussion is locked

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Clarification Request
embedded?
Apr 15, 2011 2:52AM PDT

Video and audio files in Powerpoint presentations are usually linked, not embedded. Are your links correct? How big are the files that you're linking? Are they all in the same format, e.g. all video files the same file format, all audio files, the same?

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Re: Clarification Request:
Apr 15, 2011 6:15AM PDT

In PowerPoint 2010 video and audio files can be embedded so that you don't have to worry about the links. All video files are .mpg and all audio files are .mp3.

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Clarification Request
..
Apr 15, 2011 6:23AM PDT

- Does the same happen if you LINK to the video and the audio?
- Does the same happen on a text-and-picture-only presentation?

Kees

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Re: Clarification Request:
Apr 15, 2011 7:19AM PDT

- I'm not sure how to link to the video and audio in PowerPoint 2010. It only gives the option to embed that I know of. - I've never tried a text-and-picture only presentation because all I use this for church and we have video and audio files every week.

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(NT) That was just meant for diagnosis purposes.
Apr 15, 2011 7:45AM PDT