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PowerPoint Locks up from Outlook in WIN 7?

by FJohnsonsr / April 26, 2010 12:13 AM PDT

If I have a powerpoint attachment in my MS Outlook and I double-click it, it brings up my 2007 Powerpoint and locks up the computer. However, if I open the same powerpoint attachment using the MS Outlook Preview option, it opens up fine. I saved the powerpoint attachement, then opened it from Windows Explorer and it works fine. Anyone have a similar problem in WIN 7 or a fix?

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For now.
by R. Proffitt Forum moderator / April 26, 2010 12:19 AM PDT

I save and open it later. There have been issues where the antivirus is getting in the way but we don't want to fix that.

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re: For Now
by FJohnsonsr / April 26, 2010 12:41 AM PDT
In reply to: For now.

Bob, that is interesting. I have used Office 2007 on Vista and XP with the same virus software and not had this problem. I guess it could be a combination then of Win 7 and the antivirus software?

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You bet.
by R. Proffitt Forum moderator / April 28, 2010 1:44 AM PDT
In reply to: re: For Now

Since 2007 Office is still issuing patches and more, the antivirus companies may not be ready or get caught off guard by any small change. This is just one of the problems I've encountered. While all this is interesting I need to have it work. So I save and open it later.

7 is quite a different beast and having it work in XP and Vista only means that it worked there. The move to tighter security means that some things may fail. For example I noticed a while ago that links in an email that was in the junk folder don't work but do in the top folder. Some might call that a bug, others call it a security feature.

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