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Question

Powerline adapter woes.

Mar 6, 2013 4:39AM PST

This is an odd one...

My ISP is Charter, internet service is up to 30 kbps. My system is a Dell running Win 7 Pro. Also have Ooma VOIP and Netflix.

We're in an apartment and charter drop point an modem are in one room, but my desktop system office space, with phone, is in another room. We can't run any cables from the Modem area to the desk and phone area. Also have a netgear wifi/router for the laptops and Netflix.

Ooma does not do well with WiFi so I use a WD AC powerline network. The only way it works though is to run a cable from the Charter modem into a netgear wifi/router, then run a cat cable from the wifi router to the WD powerline adapter. At the desk I run cat from the WD adapter to the Ooma set, then a cat from the ooma to the net jack in the computer.

Any other configuration does not work. The WD adapters have multiple network jacks, but running the modem directly to the WD and then pulugging the netgear into the WD router does not work.

Problem is that for some reason with this set-up things work fine, and then for unknown reasons my internet starts acting up. When I run speedtest it sees me as being in Missouri instead ol SoCal, the ping time goes from 13ms to 150ms, and dl goes from 30 kbps to 5 kbps.

Also some imbeded videos on websites no longer go to the intended source, but to another one (the same links on laptop goes to the correct video).

Also the WD adapter utility does not seee the adapters, so I can't secure them.

I'm over my head here, but what I think I need to do is go from the modem directly to the WD adapter, and wifi plug into that adapter, but if I do that ooma, netflix, and the laptops do not connect.


How can I fix this?


Thanks!

Discussion is locked

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Answer
You are
Mar 6, 2013 11:02AM PST

getting only one IP address from your ISP so the modem MUST plug into the router WAN, or NO GO. Your Netgear router probably has 4 LAN ports so connect your other devices incl WD adapter to the LAN ports.

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Answer
See samkh's answer.
Mar 7, 2013 12:41AM PST

NOD!

Basic setup is:

cable/other modem -> ROUTER WAN PORT

ROUTER LAN PORT -> BRIDGE UNIT over AC to other BRIDGE UNIT -> THING(S).

Bob