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General discussion

PowerBook G4 - Internet Problems

Aug 17, 2005 12:48PM PDT

I just bought a 15" powerbook g4 with the superdrive/1.67 gH and stuff and I can't connect to the internet. This is the first apple my house has ever owned and the internet has worked fine with our few PCs. The house is networked through a rotor which is plugged into wireless/cable connection. Forgive me, I'm not great with computers, so hal of that termonology could very well have been way wrong. ANYWAY, I figured that the powerbook would recognize the internet connection as soon as I plugged in the ethernet cable, but it isn't. It's recognized that a cable is plugged in, but it won't connect to the internet. Can anyone help? I tried manually setting up a connectiong (typing in the IP address, DNS servers, gateway addresses, etc) but it hasn't worked. Has anyone else had this problem and can anyone think of a way to fix it? Thanks

Discussion is locked

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Network
Aug 17, 2005 11:36PM PDT

Go to the System Preferences and select the Network Pane.
On the Built-In ethernet, choose DHCP as the connection type. From this point on, everything should be automatic. Close the Pane.
You may have to reboot the machine before it gets a good IP address.
After reboot, go back to the network pane/built-in ethernet and make a not of the IP address.
If it starts 192.168. you should be fine. If it starts 169. you are not fine.
On the Router, make sure that everything is set correctly there and that you are not preventing any machine from accessing the Internet through the Router Firewall, if it has one.
If the problem still exists, consider disconnecting the Router from the Modem and plugging the Mac directly into the modem. If you access the Internet that way, then the problem is with the router setup
Let us know

P

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Network Pane and Pop-Up Messages
Aug 17, 2005 11:54PM PDT

So I've tried choosing the DHCP option, but that hasn't worked either. The IP address, however, does start 192.168. I think my powerbook is recognizing the connection (when I check the airport signal all of the bars and lit up) it's just not letting my actually go online for some reason. I started getting a message that pops up on my powerbook that says ''IP Configuration: 192.168.0.100 in use by 00:90:4b:b4:21:a7'' I'm assuming that list of numbers and letters at the end is my other computer. I can't figure out what else to try. I found 2 other forums where people were having the same exact problem that I am with the same router (D-Link 524 wireless) but I can't see how they fixed it. Also, on the network pane under AirPort it says "Airport is connected to the network default. AirPort does not have an IP address and cannot connect to the internet. Except it does have an IP address. Can it just not be shared by 2 computers? That can't be the case, I have one other laptop and one other desktop (all PCs) that haven't had any trouble with it. HELP!

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Just a comment.
Aug 18, 2005 12:23AM PDT

Any internal IP address such as 192.168.0.1 is not a secret. I've helped many with such setups and some won't disclose the INTERNAL numbers which we all use.

Why this matters: Without the numbers we can't doublecheck that this area is OK.

What isn't a good idea to share is the EXTERNAL IP address is.

Bob