Windows Legacy OS forum

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power meter battery status problem

by kerbro / November 25, 2008 2:05 PM PST

I am running windows xp professional SP3 on a Toshiba Satellite P-25 laptop. I recently changed batteries for the first time since I got the computer which is over 3 1/2 years. the old battery was the OEM Toshiba, I replaced it with a raytheon which has the correct specs. here is the problem after changing batteries I checked the power meter on my task bar,when I clicked on the battery icon which takes me to the battery status page, the old toshiba battery is showing up serial number and all. I hit the refresh button which is under the batttery and which is supposed to rectify the situation but the button does not depress. I have checked microsoft knowledge base to repair this problem to no avail. If I can just get the refresh button to work perhaps then the new battery will appear on the status page. Can someone advise me. thanks in advance.

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Look at the Toshiba . . .
by Coryphaeus / November 25, 2008 8:43 PM PST

web site for updated power/battery monitoring software. It's not a Windows problem.

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Not a windows issue.
by R. Proffitt Forum moderator / November 25, 2008 9:16 PM PST

Either the battery is missing it's ID chip or there are new battery monitoring software. My bet is the battery is missing that chip.

Feel free to try SPEEDSWITCHXP and see if it does a better/same/worse job of reporting battery time but when I read or hear of your issue it's always because it's the wrong battery (not the battery itself, but that ID chip.)

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power meter problem
by kerbro / November 25, 2008 11:47 PM PST
In reply to: Not a windows issue.

If new battery is missing and id chip I can understand why it is not being read, but the old battery has been removed why is the computer still reading it in the battery status page?

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Ask a ninja.
by R. Proffitt Forum moderator / November 25, 2008 11:56 PM PST
In reply to: power meter problem

I'm am 'embedded programmer' so from my view it would be a smart move to write my status software in such a way that my battery when missing 'hangs around.'

There is NO STANDARD for this area and it's not a Microsoft or Microsoft support issue.

At this point it reads just like the ID chip is the wrong one, gone missing, the code (driver) works that way or there is a procedure given by the laptop maker that you must do when you put in a new battery. Since you didn't get the maker's battery all bets are off.

You may have to be thankful it works.


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power meter prroblem
by kerbro / November 26, 2008 2:31 PM PST
In reply to: Ask a ninja.

Ninja, thanks for your input. you are right I am glad it works.
I have not checked out the software you recommended yet due to the fact I am getting in rather late and I will check it out in the morning.

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