a lesson learned.
We have discussion thread a couple hundred of posts long about this product;
http://forums.cnet.com/5208-6138_102-0.html?threadID=169176
There is little we can do except keep posting about it and hoping that others pick it up on Google searches.
Mark
After purchasing Registry Patrol on Jun 11, 2010, I followed all of the instructions and downloaded the software. After the download I did not receive an Unlock Key Code. It took four emails and 10 days before someone sent me a link that was suppose to solve my problem. Needless to say that didn't work either. The link provided a version that only partially work and nevered solved the problems it found.
I attempted to use the contact and help buttons and they didn't work at all. Of course there are no phone numbers listed to contact support only email addresses. They tell you that they have 24/7 support desk help. I have sent them six emails and no one has responded.
I requested through email for a complete refund and to date I have not heard from Registry Patrol or it's parent company Post Media Network. It appears that any product from Post Media Network is a scam!!!
This cost me $99.95USD because I failed to check on a product recommed by AskNerd. It appears that AskNerd is part of the scam or the problem. It should also be noted that AskNerd is also an advertisement on cnet. I recommend any programs be purchased from a reliable source and that you can actually have in your hand.
Lesson has been learned.

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic