First, the model number of your Dell would be helpful.. The Dell website should contain information about how to create REcovery CD's IF that option is available.. If it's not, then I recommend contacting Dell and getting those Recovery discs.. If you don't have them, your dead in the water if the computer goes down.
Next,instead of installing Service Pack 2 while only, please try it this way. Download the full SP2 installer from the link below, then save it to your desktop. (You'll need a broadband connection to download the file because it's fairly large, about 266 MB.) Next, if you've got a CD burner, burn a copy of the file to the CD.
When you're done, then follow the steps in the link below to prepare the machine for SP2.. A few cleanup and installation instructions..
Preparing Your Windows XP Computer For SP2
Hope this helps.
I have a Dell with Windows XP Home edition Version 2002 Service Pack 1. It has an Intel(R) Pentium(R) 4 CPU 1.60GHz with 256 MB of RAM. It has a 40 GB hard drive.
I was given this pc by my sister and she can not remember if it came with a Windows XP disk or not and I am not aware of how to know if what I need is in my hard drive or not.
I tried updating to service pack 2 today from microsoft update. When I go to Microsoft update I get the following error code:
[Error number: 0x800B0001]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
I also received an error earlier today that said the computer could not access my active x controls because of security settings. I checked the settings and none of them are changed from their default settings.
There is a lot of things on the pc that I do not need an had planned on just getting rid of them with the add/remove program but so many things need fixed and I have no idea where to start or how to know what is causing what. I thought if I could just clean the computer out completely and start over fresh with nothing but the basics I could reinstall the few programs I do use (spybot, adaware, antivirus, etc.) I know that some pc's today do not come with a cd for windows anymore so I am not sure how to even know if that is the case with mine or how to find it and use it. Also the cd rom is not working either.
I am able to connect to our home wireless network through a cat5 cable. My home network and internet is working great and the computer is not slow but I don't know what else to do.
What is a Hijack this log and how does it help? Is that something I need to get so someone here can see what is wrong with my pc?
I know this is a lot of info.. Thank you in advance for your help.