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Possible memory leak on a program

by existonz09 / January 20, 2006 10:54 PM PST

i've been using adobe illustrator for a long time and recently i got this error "not enough memory to open/create illustration".. i got help from Adobe and they asked me to reinstall or update which i tried but didnt work..

so i reformatted my whole comp, and then reinstalled, and it worked. But it stopped working after i installed some other programs.. the thing is i can't remember after which program it stopped working. All my other program works fine.

i have a 1.5GB physical memory (On P4 1.7ghz) running win xp pro sp 2.

are there any programs to identiy the culprit that is affecting my illustrator ?

I have scanned my comp with Ad-aware and Norton AV fully updated and there was nothing they could detect.

When i startup my comp, the average memory used is 300mb out of the 1.5GB, that is why physical memory size is not an issue.

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Try the usual tools.
by R. Proffitt Forum moderator / January 20, 2006 11:29 PM PST
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cant find anything suspicious
by existonz09 / January 20, 2006 11:48 PM PST
In reply to: Try the usual tools.

i cant find anything out of the ordinary...

firefox is eating up 60 000 - 150 000KB as usual.. other than that nothing else is eating up that much memory as far as i can see.

is it possible the leak could be hidden ?

i don't want to go thru 5hours of trial and error reinstallation of my computer just to find out the culprit.

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I can't help further.
by R. Proffitt Forum moderator / January 20, 2006 11:54 PM PST
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Comment.
by R. Proffitt Forum moderator / January 20, 2006 11:57 PM PST
In reply to: I can't help further.

The output of tasklist, tasklist /svc and such could shed light on the issue (along with quoted errors) but you didn't share such.

Remember that we can't see your screen or know if you altered the stock settings of XP's paging file.

Bob

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Clues missing but better.
by R. Proffitt Forum moderator / January 21, 2006 12:23 AM PST
In reply to: is this ok ?

It's not an out of memory error. http://www.adobe.com/support/techdocs/320318.html notes a long list of items that produce that message yet the problem is not memory related.

If you feel that the error message should match the issue, all I can do is write "welcome to error 101."

http://www.google.com/search?hl=en&lr=&q=%22nearly+out+of+memory%22+illustration uncovers others with the issue but no firm resolution.

Once you do this, head back to Adobe support and ask again for cures.

Bob

PS. Odd. I dropped subtle hints about output of tasklist, paging file settings, but nothing from you. Sorry, but this is all volunteer here so if you can't pitch in and help yourself what can we do?

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