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Portable audio device problem

by brucester / May 4, 2006 11:04 PM PDT

Got a new Dell DJ Ditty and plugged in into the USB port on the front of my Sony desktop computer running XP and it doesn't recognize the device. I know the port works since I had just downloaded some pictures from my camera thru the same port. After trying some other things and nothing I plugged it into the USB port on the back of the computer where the modem is plugged in and it worked fine. What can I do to get this more accesible port on the front to recognize this device or does anybody have any other ideas. Thanks in advance for any help.

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your front usb port
by ramarc / May 5, 2006 12:18 AM PDT

it may not be hi-speed usb 2 or the usb connector may not be able to fit all the way in (which is the problem with one of my front ports).

suggestion: get a usb2 hub and set in on top of your case. then you'll have 4 easily accessible ports.

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USB port
by brucester / May 5, 2006 12:37 AM PDT
In reply to: your front usb port

You are right it is not a high speed port. Is that the reason?

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the ditty specs
by ramarc / May 5, 2006 2:08 AM PDT
In reply to: USB port

say synchronization is over usb 2.0. the ditty also recharges via the usb port. so, it appears a high speed port is required.

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???? Port in back is higher speed ????
by brucester / May 5, 2006 2:34 AM PDT
In reply to: the ditty specs

Wouldn't the port on the back be the same speed?

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front port may be slower
by ramarc / May 5, 2006 2:49 AM PDT

check your PC specs. if i plug in a high-speed device into my front usb ports, i get the warning "this device can operate faster" even though my motherboard usb connectors are 2.0 high-speed.

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I got that message
by brucester / May 5, 2006 3:12 AM PDT

I got that message when I used the front port to download pictures. But I don't think my computer has 2 speed USB ports. It is over 4 years old and when I went to device manager and opened that up it didn't say enhanced.

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