Phones forum

Question

Problem updating phone

by varnens / June 15, 2016 2:14 AM PDT

Hi.
sorry for my langugage.
I use Just 5 spacer.it show me update.i press on it.when updating was aat about half it stops and shows android icon and error.i cant do nothing.please help me

Post was last edited on June 15, 2016 6:58 PM PDT

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All Answers

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Answer
When this happens to me
by R. Proffitt Forum moderator / June 15, 2016 9:26 AM PDT
In reply to: Problem updating phone

I'm at my carrier's support counter to let them sort it out.

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Answer
Which device are you using?
by Cawfeefiend1985 / June 15, 2016 6:04 PM PDT
In reply to: Problem updating phone

The first thing I'd try is a factory restore. If you're still getting error messages you may need to replace the SIM card. This is a known issue that a lot of Android users have run into when trying to upgrade. If neither of these things resolve the problem for you I'd just bring it to your carrier and see if they can take care of it.

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Answer
Updating Phone
by accment / June 17, 2016 3:05 AM PDT
In reply to: Problem updating phone

Hi,

While you updating your phone, did you check your internet connection? slow connection maybe effect your updating.

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