General discussion

pop3 account login failure


Just bought a new computer with XP.

Have configured Outlook Express with all my BT e-mail accounts and other e-mail account. All the BT ones work fine but the account that sends e-mails from my website is rejected (but it still works OK on my old Windows 98 machine). I have checked the settings carefully and I am pretty sure that I have entered passwords etc correctly.

The message I get is (I have xxxx'd out the account name and server name):

There was a problem logging onto your mail server. Your Password was rejected. Account: 'xxxx', Server: '', Protocol: POP3, Server Response: '-ERR info logon failed', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

I have Norton Firewall and Anti-Virus and I was wondering if this or the new (to me) operating system could be the cause or is it something else?

I would very much appreciate some advice.

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Are you sure you entered your POP3 server

information correctly? Do you have your firewall configured to allow Outlook Express to access the internet?

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Many thanks...

...all is now fixed!!!

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(but it still works OK on my old Windows 98 machine).

Then Use Outlook Express on the Win 98 machine and EXPORT the account to an iaf file and import it into OE on the new box.

Tools menu then Accounts then Mail tab then select the account then EXPORT.

If that doesn't solve the problem then there is something else that has been added such as a firewall or a router or...

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Can't thank you enough!!!

This did the trick! Many thanks

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