I have the same problem and have not been able to resolve it. Please, please let me know anything you find out from your posting. This is the most frustrating thing I have ever encountered. I would never buy their software!
when I go to a page and it takes a little while to load my browser automatic take me to this web page
www.thesearchmall.com/404.html how do you remove this also www.Thesearchmall.combar. When I click on the explorer my home page loads but the website called spyware also opens up another browser how do I get rid of that thanks Rob