Question

Pop-up

Dec 19, 2019 12:02AM PST

I have recently bought this dell OptiPlex 790 and 2 days ago photos and ads keep popping up on the bottom right screen.
How can I stop them?
Please do not be technical and confuse me.
Thanks

Discussion is locked

Answer
Follow
Reply to: Pop-up
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Pop-up
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Re: pop-up
Dec 19, 2019 1:19AM PST

I see this is an old model, offered refurbished for prices varying from 100 to 200 euro.
- Did you buy it refurbished or used?
- What OS did it come with?

Other questions:
- Did this happen immediately when you started using it or (much) later?
- What kind of photo's? What kind of ads?
- When exactly do they start to popup? Immediately after booting, with only the desktop open, or if you run a particular program?

My first assumption is that you installed some malware. Don't do that!
- What antivirus did you install?
- What antimalware did you install?

- Collapse -
Answer
Virus
Jan 14, 2020 11:45PM PST

Yeah seems like malware. Consider installing antivirus software and scanning your device if you didn't do it already

CNET Forums

Forum Info