Laptops forum

General discussion

Poor service from HP!

by d_amoroso / November 4, 2009 4:50 AM PST

I am sorry to say that I have had a bad experience with HP, a noted electronics supplier. I purchased a Notebook which stopped working before the 1-year warranty expired. Even though I supplied proof of purchase on the date claimed, they have denied my warranty. This has left a bad taste in my mouth for such a (reputable) company and I feel like sharing it with the rest of the world.

Discussion is locked
You are posting a reply to: Poor service from HP!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Poor service from HP!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
So did you go to the right place?
by R. Proffitt Forum moderator / November 4, 2009 5:18 AM PST
In reply to: Poor service from HP!

Here you only get a sympathetic ear. If you have all your ducks in a row wouldn't your next call be to your consumer advocate in your state?

Example. The B.E.A.R. in California.

Collapse -
Not from US
by d_amoroso / November 5, 2009 9:06 AM PST
In reply to: Poor service from HP!

Sorry, not everyone lives in the US. I live in a Caribbean state with poor consumer protection and even worse access to legal redress. So maybe it's a place to take advantage of. I am thinking I might be better off buying some no-name brand off the shelf tnis time. At least I will know what I am paying for, with no expectations.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.