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General discussion

Poor customer support from Inphonic.com/Wirefly.com

Jul 19, 2004 9:53PM PDT

I placed an order on 6/17/04 which was the beginning of a nightmare! I could not get accurate inforamtion about my order and their customer service hides behind email because I was unable to contact anyone by telephone. I was told on one occasion(via email) that my order had been shipped but when I attempted to check on the shipping status I was informed that my order was still being processed. Finally, after three weeks I received the telephone with a congratulatory letter welcoming me as a customer and informing me of my new wireless telephone number with AT&T but by then I had decided to cancel my order and return the phone. I followed their instructions to return the phone and when I called AT&T to cancel the service I was informed that a number had not been activated for me and the number Wirefly/Inphonic told me was mine, was actually assigned to someone else and in use. When I called to get a return authorization I finally got to speak with someone in customer service who wanted to know why I wanted to return the phone. He didn't seem to be too concerned when I outlined the problems I had experienced.

Discussion is locked

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REBATE FORMS, THANKS
Dec 27, 2005 11:01PM PST

Thank you for the info. Ken Smith

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www.whereismyorder.com
Jan 2, 2006 1:00AM PST
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(NT) (NT)
Feb 22, 2006 10:55PM PST
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Where is my order?
Aug 3, 2006 4:56AM PDT

I placed an order about 2 months ago and NEVER recieved it, I WANT it!!!! Email me at..ithas2bemyway@aol.com..Thanks Nicole Dufour

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Wifefly......really bad news.
Jan 4, 2006 2:39AM PST

I even escalated my complaint to the Office of the President of Cingular and they did contact Wirefly and guess what, they got the same run-around as anyone else...just what you would expect, equal treatment.

I mailed additional billing information that they requested (which didn't make any sense) since the same billing information was good for one rebate and not the other.

Weeks later, they are now telling me to fax the additional billing information since they don't have the info I mailed to them..... which is a new twist.

These people are idiots and the only solution is to shut them down.

With all the consumer agencies and controls that we have, the moral of the story is simple:

You can not legislate good business (or moral practises).....

Avoid Wirefly and deal only with the Cell providers.

A painful, expensive lesson but well learned.

Greg

P. S. By the way the $100 rebates that I received from Cingular came in a matter of a few weeks and were not even part of the original Wirefly deal. They were being offered by Cingular for all new customers. Thank goodness for something.

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ummm
Feb 1, 2006 8:51AM PST

wirefly doesn't have the stuff you mailed them because the rebate centre does
differnt locations and everything

how about that?

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ok
Jan 2, 2006 12:44AM PST

what is your rebate status?
why are you waiting?
have you been denied?

did you fill everything in and follow each little rule to the "T"?

people do get their rebates, but usually only when tey do everything right the first time.

there are sooo many things that can void your rebate

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Rebate reply for Greekgod machine
Jan 2, 2006 2:27AM PST

Every line was filled in properly and submitted within proper time parameters and sent by registered mail, return receipt requested. Some 8 weeks later, I receive e-mail and snail mail indicated it was illegible and information not complete. I review the copies I made of the submission and in my opinion their statements are bogus. I send an e-mail and tell them exactly that. Few days later, get another e-mail saying my rebate is being processed. There was no explanation for the original denial. I gave them until year end ('05) to get rebate in hand. Guess what, clock just timed out and no rebate. When I pay my credit card bill this week, I'm deducting the amount of the rebate from the balance due. I'll include a letter of explanation to credit card company. I'm done w/ the BS, I don't get 'ripped off'.
Finally, your comments about following rules and instructions properly are valid. However, just scroll through all the postings on this company and the consumer issues above and beyond, and including rebates. You have to be dumb, blind, and just plain stupid to think that all these issues are consumer centered. This company makes a living off 'screwin the little guy'. This is one consumer who will not stand idly by!!

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awesome!
Jan 30, 2006 11:23AM PST

every rebate is throughly reviewed
they are entered
then they are audited for accuracy
this is what takes weeks and weeks
some errors show up after this process, some go away
because someone is double checking EVERY THING

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Rebates not being honored. Get a clue!
Jan 3, 2006 3:33AM PST

You are being very naive. There is no blame on the consumers here. Most of us followed the instructions to the letter and that didn't get us anything. Follow ups are ignored and they use lame excuses like the sales receipt was not dated, the info wasn't submitted timely, all required info was not submitted or worse yet not providing you with the proper documentation to begin with. Don't you get it? This is a concerted effort to cheat people out of their rebates. They count on the fact that each individual consumer is not out enough money to do anything, like file an action against them.

For those that have been monatarily damaged: Contact the Better Business Bureau, FTC, IFCC, phone carriers and Attorney Generals of your respective states and with ENOUGH complaints SOMETHING will stop this deceitful company. If everyone on this website that had a problem would lodge a complaint with these agencies it would start to impact them. Stop complaining on a website like this and put your complaints in writing to those that can take action. I'm trying to find a television consumer action team to get involved and run a story on the ripoffs.

Right now the Better Business Bureau has pulled their report and it's being revised. I'm hopeful that means that some action is starting to happen.

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Filed my complaint to BBB today
Jan 6, 2006 7:57AM PST

Spent the whole afternoon on this. No rebate for us yet. I calld a couple of TV stations today too. cisnj@worldnet.att.net

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i think you're being naive
Jan 30, 2006 11:29AM PST

really.

you can blah blha blah all you want
but people are getting money
while others are not
and the others are usually doing something wrong

im not osaying that they dont make it hard for you to get your rebates
but that's even more reaosn TO PAY ATTENTION
and it's not hard
you have a timeline.. which can't be denied if you certify mail it
you have upcs to send in
wireless bill
and sales receipt
and dont forget the silly form... and certainly dont forget to sign and date it
people do
and then they lose out on a rebate because they were silly.

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Scammed by Inphonics?
Jan 26, 2006 1:21AM PST

SCAMMED BY INPHONICS / WIRELESS WORLD / WIRELFLY / CELLULAR CHOICE?

I was also scammed by Inphonics (dba Wireless World, Wirefly, Cellular Choice, etc). Their websites are so good you wouldn't expect them to be such a scam. But they are not going to get away with it! I am an attorney in Seattle and my firm is considering a lawsuit to end these deceptive practices. Please help bring these folks to justice by sharing your story with me so we can go after these folks in court. Your story will remain confidential. Please contact me at inphonics_scam@igc.org As long as we remain silent, these guys will get away with this.

Knoll

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Re: Poor customer support from Inphonic.com/Wirefly.com
Oct 6, 2004 2:43AM PDT

I wish I had read Stormie's post before placing an order with Wirefly. Thus far my experience has been similar - awful. After all sorts of claims on their website about next day shipping, they had delivered nothing but delays. I had to go directly to Verizon to get a credit approval and conference with Inphonic customer service because the Inphonic people were so incompetent. Fortunately Verizon's customer service is light years ahead. Inphonic does hide behind an e-mail address for customer support, but after repeated search I came up with a support number - 888-378-6509. However this is clearly an offshore sweatshop, the reps barely speak English, and the only "solution" they provided was to resubmit the order (with yet more delays). I'm still waiting for the phone - I'll give these guys a few more days, and then cancel the whole deal.

I'm amazed that competent guys like John Sculley (former Apple/Pepsi CEO) are associated with this outfit. This is yet another example of marketing hype way out in front of fulfillment and service capability. Sculley should know better.

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Continued problems with Wirefly / Inphonic
Apr 3, 2005 8:41AM PDT

This is a followup to my earlier posting.

In my experience, WIREFLY / Inphonic SUCKS! Totally. Sure, the prices are good but you will probably not get the deal they promise. Ordering was easy, but fulfillment took forever. Finding a customer service number took tremendous effort, only to be offloaded to some India sweatshop with reps that barely speak English. Weeks later the phone is working, and Verizon has been a champ in making it happen (no help from Wirefly).

However, BIG RED FLAG. Their rebate deal requires three monthly statements from the phone co. Waited for my three statements, mailed off the rebate promptly. REJECTED! Why? Because buried in the fine print of the rebate form is a 120-day stipulation for filing the rebate. So, they make you wait 3+ months to file (for the telco statements), but only give you 4 months to send in rebate. If the telco is slow with statements (which Verizon was), you are screwed. I was. I'm out $175, and there is no one I can call at Wirefly to complain. They have designed the whole enterprise that way. Buying is easy, anything else is excrutiatingly difficult.

This is fraud by design. They lure you in with good deals, but read the frickin fine print. These guys are shady and dishonest, and deserve to be punished by the market. Take my advice. STAY AWAY!!!

You have been warned...

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inphonic rebate
Apr 4, 2005 4:45AM PDT

You are absolutely right in your letter. Inphonic sucks!!! However I did make a enormous stink and I finally recieved my rebate. Here is how I did it. The CEO of the company is Mr Rick Caulder and his phone # is 202-333-0001. I called him everyday and left him a voicemail message. He never called back but each message got more heated then the next. Finally I told him I would be calling the Better Business Bureau and much to my surprise I recieved a phone call that afternoon stating that my refund was being processed and I got it a week later. I also spoke to a woman in customer service named Yvorial #1-8004449543 and that number takes you directly to her or a woman named Samantha Harper in the office of the president. This company is the biggest scam I've seen in a long time but they pissed me off and it was the principal of the thing. Anyway good luck and if I can be of any further assistance just let me know.

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Inphonic Rebate
Apr 5, 2005 1:40AM PDT

So do you recommend even calling the rebate center? I have the same issues, I was denied because of the "post mark did not fall within required timeframe included on form." IS this what happened to you too?

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Inphonic Rebate's are a bunch of Bull Sh*t Artist's
Apr 6, 2005 3:21AM PDT

Hello there, I have the same problem also, my claim was denied because of the "postmark date did not fall within the required timeframe included on form." so they say, what is the next step? if any?

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TIPSS FOR LIBERTY WIRELESS HATERS!!!
Apr 6, 2005 5:25PM PDT

inphonic/liberty wireless has an outsourcer/call center which handles its billing, customer service, technical and even sales calls. call center is located in manila, philippines. agents are filipinos and not indians. if you really want to **** the agent who is handling the call, what you just need to do is to find ways on how to keep the conversation long. this will make his/her average handling time for the shift longer thus lowering his/her metrics for the shift. the higher the average handling time the more pissed the agent will be. you can start off by telling the agent the whole story about your situation, see to it that the agent will have a hard time understanding the main cause of the problem. when you feel that the agent is just giving you the run around ask to speak with a supervisor, the agent will most likely put you on hold pretending to look for a supervisor and will just come up with an excuse that the supervisor is busy. ask for a supervisor only when the call is already beyond 15-20 mins. be willing to be put on hold because this will add up to the agents handling time. also see to it that you make fun of the agent's accent every now and then. as much as possible refrain from using profanity because this will only give the agent an excuse to release the call.
if all else fail try to name drop...look for a supervisor named raphael macapagal (he's the supervisor of some of the SME (subject matter experts)). the SMEs are the ones who take escalated calls. SMEs to look for-nina, eric, ty, troy to name a few. SME's supervisors-RAPHAEL, KAREN, RAMS, ODIE, VINNIE, PAM, GELO.
*always ask the agent where s/he is currently located. the agent will most likely tell you that s/he is in the states (try to pick on the agent's accent).
*trick the agent that you want to speak with a supervisor because you want to give a commendation to the previous agent who handled your call (agent will most likely look for a supervisor). most common name is ana, kat, joan, michelle, brian.
*never inform them that you got this information online.

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HELP
May 7, 2005 10:27AM PDT

hey i bought a new sanyo 5150 off of ebay
it came in an liberty wireless box with an old sanyo 5150 which the owner before had liberty wireless.But with my new sanyo 5150 i tryed to follow the direction saying to call 1-888-919-7692 to active the phone,so i called and they ask me for my ESN DEC and i give it to them and they tell me that my phone is not registered and that i have to go a dealer and have them register it for me.But not one of me dealers will help me register.and since you know all these things about liberty wireless i guess you work there so i was thinking could you be able to register my new sanyo 5150 or maybe even hack it for me so that way it can be register or even if you got game and you know what you are do you can reactive that old sanyo 5150 account that i have and them tranferr it to my new sanyo 5150 then change the old account name to my name<WELL I HOPE YOU CAN HELP ME>

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Inphonic Customer Service Response
Aug 31, 2005 5:02AM PDT

Dear Valued Customer,

We are sorry to hear of your experience. Our goal is 100% customer satisfaction. Please send an e-mail including your original order number to customerinquiry@inphonic.com, and I will personally investigate your situation and ensure that somebody follows up with you. Thank you for your patience.

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FRAUD ALERT younevercall.com/inphonic.com/wirefly.com

My experience with younevercall.com (inphonic.com) has been an absolute nightmare and I am currently consulting an attorney in regards to taking legal action against the company. The message below is a message I sent to my bank's fraud department explaining some of my experience with younevercall.com (same company as inphonic).


?This is a MAJOR SCAM and before I even begin to explain what has happened here, I need to alert you that what this company is doing is absolutely unheard of and could not be more illegal than it is. If you look into my account history, you will notice that back in July, there was a charge in the same amount from the same merchant. I have sent an e-mail on here regarding the charge, and was sent all the appropriate forms so I can properly dispute the charge. What happened back in July is that I ordered a phone from younevercall.com. I got an e-mail from them letting me know that my application was approved but that Cingular is asking for a $100 deposit. The e-mail also said that unless I provide a form of payment for the deposit, they will not proceed with the processing of my application. It said that if I didn't wish to pay the deposit, no reply was necessary. Well, for some very strange reason, 2 days later, they sent me another e-mail letting me know that my phone was getting shipped! This wasn't supposed to happen at all which is the reason I disputed the charge. Also, because of the delay in the processing, the phone which wasn?t supposed to be sent to me at all, arrived at my house with my being on vacation in Europe. While overseas, FedEx attempted to deliver the phone but nobody was here to sign. It was shipped back to the sender after about a week. In the meantime, I had returned to the U.S. and have disputed the charge. I was given provisional credit from Washington Mutual (my bank). By the way, I had attempted to contact the merchant directly numerous times, including by e-mail. I heard from them once. The e-mail said "looking into this issue now". That was the first and last time I had heard from them.
Once, I had returned to the States, since it appeared that they were no longer asking for a 100$ deposit and I still needed a new phone, I asked if it was possible to have the phone shipped again and if not, whether I could fill out another application. I also said that I had found out from FedEx online tracking that the original package had been returned to them. Well, after not hearing from them at all for over 10 days I went ahead and ordered the same phone from another website. Two days later, I get an e-mail from younevercall.com, acknowledging the receipt of my e-mail by the office of the president (?!) and also letting me know that my phone was going to be shipped to me. Also, the e-mail said that FedEx had lost the package, which according to the FedEx online tracking, is not true. On FedEx.com, it said the package had been returned to sender. The merchant didn't get in touch with me at all for 2 weeks and then all of a sudden, they are letting me know my phone is being shipped! Well, by then I had placed an order with a different website and I no longer needed their services. After receiving the phone, ( this was 3 days ago), naturally, I was getting ready to send it back. On the receipt which came with the package, it said I needed to call and request an RMA (return merchandise authorization) number before returning the package. So, yesterday, I called and this is when even more ridiculous things started happening.
I was speaking with somebody called Anita. After letting her know that I would like to return the phone, she first told me that I had 2 phones and was asking me which one I would like to return! After a long time she said she realized that was because they had sent one phone before and the second phone was a replacement. Then immediately she said that it is too late to return the phone!!! I was speaking with her yesterday, and it had been only 2 days since I had received the phone!! I explained everything to her but she said that my trial period was over (they counted the trial from the original order date back in July when they weren't supposed to send the phone at all!). She then looked into all the e-mail correspondence and tried to blame me by saying that I still wanted the phone after returning to the country. I cannot even remember all the insane things she was saying, but it was more than clear that no matter what I said, she would not allow me to return the phone. I also told her that I had disputed the charge a long time ago and that I was given a provisional credit from my bank. Anyway, no matter how many times I tried to explain that they weren't supposed to have sent the phone in the first place and all other illegal things they have done, and the fact that I had just received the phone 2 days ago, the answer was no. I could no longer return the phone. I finally asked to speak to a supervisor. He said his name was (Sydney or Cindy and he was a senior supervisor). I explained the whole situation and told him I needed to return the phone which I had just received 2 days ago. He asked me to confirm whether I had disputed the charge with my bank (the previous representative must have told him that). I said that I have and explained everything I just told you and also to the female representative. I let him know that I already have the same phone, which I ordered from another company, and I am keeping my phone number and my services with Cingular but that I no longer needed their phone. I explained to him that my bank had already given me a provisional credit for the charge they posted to my account and that I would like to return the phone. I told him that if they want me to keep the phone and the money, that would be fine with me. But if they wanted the phone, they should let me return it. He said he was going to look into this issue and get back to me within 24 hours. He took my contact info etc.
Well, 24 hours had passed and I am ABSOLUTELLY OUTRAGED and DISGUSTED to have JUST found out here on my online statement that they just put another 249.99 charge on my account here yesterday, after the phone call I had made to their customer service!!! Nobody got in touch with me, he never called but they just charged me 249.99 again!! And I'm sure this is because I told them I was given provisional refund from my bank. The time is ticking away, they wouldn?t give me an RMA number so I can properly return the phone which I've had for 3 days now, and I'm afraid the time is going to go by and the next thing they are going to say will be that it?s been more than a month (which I believe is the trial period length) and that I can for sure not return the phone any longer.
If you could please advise me what to do it would be more than appreciated. This is absolutelly unheard of and I just can't imagine how they can get away doing this! Oh by the way, when I was speaking to Anita, that female representative, after explaining to her that they weren't supposed to charge my card and send the phone in the first place back in July, because they were asking for a $100 deposit for which I never provided a form of payment, she said: "well you provided us with a credit card in the first place when you made an order"! Can you believe that? I told her what their e-mail said: that unless I provide a form of payment for the deposit, my application will not be processed . I told her that the credit card info was there for the phone only, which couldn't be more clear, but she kept saying I gave them my credit card info. She was completely ignoring the fact the my credit card was given to pay for the phone ONLY, not for the deposit which is why they sent me an e-mail to provide them with a form of payment for the deposit. She was ignoring what I was saying and completely contradicting the e-mail which their company sent me before?.?

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Another Bad Experience with inphonic
Sep 18, 2005 6:11AM PDT

Placed one order, prior to visiting this site, this weekend. Inphonics ended up placing 4 orders, and charged me $2,000 (should have only been $500). I called back the sales number and they told me there was nothing they could do. I asked to speak to a supervisor who said he would take care of cancelling all of the orders. Well, upon checking the next morning, he had only cancelled 2 of them (they will not cancel an order online), meaning I still had $1,000 on my credit card. So I spent about an hour finding the right customer service number and then on hold. I finally got through and at this point, it looks like all orders have been cancelled, although I am still scared. I am baffled that this public company is still in business based on my experience and others here. I guess they plan on living off of unknowing first time purchasers.

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Inphonic Customer Service Response
Sep 20, 2005 6:57AM PDT

Dear Valued Customer,

We are sorry to hear of your experience. Our goal is 100% customer satisfaction. Please send an e-mail including your original order number to customerinquiry@inphonic.com, and I will personally investigate your situation and ensure that somebody follows up with you.
Thank you for your patience.

Regards,

Inphonic Customer Service Response

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Many complaints here
Oct 8, 2005 1:46AM PDT

I have just gotten out of a nightmare with Verizon about poor service and cancelling my contract. They tried charging me $205 ...no explanation ...just pay ...Spent thre days after getting phone trying to get it activated. No one at Verizon could accomplish this....the harsh speaking so call customer service woman..the tech serice rep...After failing to activate it I called customer service and cancelled everything and sent phone back. Couple days later a call from another harsh woman asking when I was going to pay the $205 charge...still not able to explain it other that maybe Activation charge or something...Finally after several irate calls some one with a brain dismissed the charge...but I stil hav't gotten a credit for the phone I returned...
Since this nightmare I have been checking and there are so many " deals " out there...I am still without a cell phone and totally afraid to get involved again with total crooked idiots.
MY QUESTION NOW....WHERE ARE OUR SENATORS, CONGRESS MEN, and Better business activist? Why are these people not acting on these complaints?/Perhaps they could care less about the public being taken advantage of? I challange all of them to step foward and show they care. Turn the forced agreements around and allow wronged customers to send Verizon and all these "Satisfactoring companies s bill for the time and money that they steal ...The agreement gives them all the rights to do to us...Change it...Give us the same rights...Stop this thievery and poor service...Where are you politicians? SHOW YOUR FACES...SPEAK OUT...STAND UP FOR THE PUBLIC..

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Verizon cell phone complaint
Nov 10, 2005 7:04AM PST

You were lucky not to have been activated. I receive bills far over what they say they charge and then they double talk me when I try to get an explanation. I went to Verizon because they supposedly had fewer complaints against them. I have had cell service for 17 years, with different companies and Verizon is the provider from hell. They lie and deceive and steal, and there is nothing we can do. Don't ask for regulatory agencies or your representatives in Washington for help. They are in the pockets of the large corporations.
It is time for the consumer to form an organization to lobby Congress on our behalf. Perhaps a boycott is the answer.
One thing for sure, there is no competition inf the cell phone market.

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YouNeverCall's BBB Record - No Fraud Reported!
Oct 26, 2005 9:18AM PDT

Hi,

While it's great that the internet gives everyone a voice, yelling FRAUD is not justified when there was no FRAUD.

1) YouNeverCall is not the same company as INPHONIC or WIREFLY. Our site refers some sales to them, but we are not the same company.

2) We have an excellent record of working out customer issues with the customers directly if they bother to email or call us. We do not employ any foreign operators - You may have called a Inphonic - but not us. Our direct number is listed in the BBB listing.

3) We have never had Fraud accusations brought before us and since our business relies heavily on word-of-mouth and return customers even if we know the customer has no case we will always work with them to satisfy them - It's just good business. This is the reason we sell thousands of cell phones and plans each month.

4) The vast majority of our customers are happy with their purchase, the pre and post sales customer service and the speedy delivery.

5) Our rebates are 100% legit. Follow the instuctions and you will get your check. Hundreds of YouNeverCall Customers do this every month.

It seems that the customer who complained on this forum has a CREDIT ISSUE - this is why a deposit was required. This usually happens when the customer has a poor credit history. These applications are sometimes a sign of fraud on the part of the customer, a serious issue in online cellular sales. In this case it seems that a mistake was made and that it took more than 24 hours to clear up. This is regrettable but not "A MAJOR SCAM".

We appreciate the continued patronage from the CNET and USATODAY community and welcome everyone to communicate with us directly before engaging in libelous accusations.

Sam Michelson
VP Marketing
YouNeverCall Inc
http://www.younevercall.com

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Boycott of all companies using Inphonic/Firefly/ETC
Oct 27, 2005 8:26AM PDT

At the very least, YouNevercall is aware of the shady practices of Inphonic/Wirefly and still includes links on their website to Inphonic. If I really cared about my customers, I sure wouldn't link them up with Inphonic, make $$$ off of it, and sleep well at night.

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YouNeverCall - Cares about Customers - (YouNeverCall!)
Oct 30, 2005 9:00PM PST

Thanks for your mail!

At YouNeverCall we have dealt with many cellular phone companies and have found Inphonic/Wirefly to be one of the top providers in terms of price, service, and integrity.

Inphonic is at least 10X as big as any other provider of cell phones online. This means that, everything else being equal, they will have 10X as many complaints.

The Cellular Phone business is perhaps the one online sales category that carries the highest potential for customer complaints. While some complaints may be valid and should be addressed immediately, our experience has been that the majority of complaints arise from circumstances beyond the control of the online store, in this case Inphonic/Wirefly.

Typical issues beyond control of the wireless store:

- Credit issues (Customer does not qualify for the phone/plan that they desire - sometimes it takes a few days for the cellular company to notify the dealer of this.)
- Pre-existing Cellular Accounts (Customer already has an account and really just wants an upgrade - even though they have signed up for a new plan - cellular companies make this decision - the wireless store bears the bad news)

- Problems with delivery (Sometimes customers change addresses after the order - automated systems have trouble changing the destination since the order may already be in UPS or Fedex system)

- Rebate Issues (Customers do not always follow the precise directions for the rebate. For example copies of rebates should be kept and the rebate shoudl be sent registered mail. Your proof will always hold water should there be a dispute)

- Package Damaged (Sometimes packages are damaged during shipment - all packages are shipped insured mail)

- Poorly filled-out forms (From our experience more than 20% of orders contain serious mistakes - incorrect SSN or Driver's License, or incorrect Zip code for example. This can cause the system to believe the order fraudulent. Some orders are so suspect that they get cancelled by the system. In other cases a delay occurs as the customer must be contacted to correct the flawed information.)

And of course, sometimes it's OUR FAULT.

In any case, we encourage our customers to contact us directly by email and describe exactly what issue they face. We always respond to our customers in a timely manner and are happy to communicate with Inphonic to speed up a resolution when that is required.

Thanks for your continued support.

regards,
Sam Michelson
YouNeverCall Inc.

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Don't refer sales to inphonic/wirefly
Dec 6, 2005 6:49AM PST

Save yourself some bit**in.