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Poivy Critical Error 3,0 Problem , please help!

by mcicki / March 31, 2009 11:05 PM PDT

Win XP
Presario 2100
~~~~~~~~~~~~~~

Hello everyone! I am trying to run my poivy and I keep getting this error message: "Critical Error 3,0 - Unable to start the core engine, the application can not continue".

There doesn't seem to be any reason for it, this has been going on for over a month. I have tried the following things..


"First, back up! And then delete the contents of the following directories, including subdirectories):
C: \ Documents and Settings \ user-name \ Application Data \ Microsoft \ Crypto \ RSA \ (there should be a directory which looks like this: S-1-5-21-789085689-1013344182-1866953526-1045)"

"Here are the settings:

outbound proxy: sip.poivy.com port:5060
alt proxy: connectionserver.poivy.com port:5060
user: user
pw: pw
stun: stun.poivy.com port: default

Here is the softphone dl url:

http://www.bol2000.com/website_e/download.htm

Otherwise I would suggest to fix the app error:

1. unintall poivy
2. reboot
3. get/install regcleaner http://majorgeeks.com/download460.html
4. open app: tools->registry cleanup-> do them all
5. reset your xp crypto service http://www.tech-pro.net/howto_014.html
6. reboot
7. reinstall poivy

otherwise, here is some extended info on the xp cryptoapi (systemkeys, etc)

http://msdn.microsoft.com/en-us/library ... S.85).aspx "


So far nothing has worked,I also cleaned my pc. I've ran crapcleaner, xoftspy and AVG as well.

I'd be grateful for any advice. Thankyou for your help, hope to hear from you soon!

Kind Regards,
Mcicki

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Collapse -
Looks dead to me.
by R. Proffitt Forum moderator / March 31, 2009 11:41 PM PDT

Have you used the author's web site yet?

Collapse -
No answer!
by mcicki / April 1, 2009 3:18 AM PDT
In reply to: Looks dead to me.

Yes, I have written to their website several times and have received NO answer:( Anyone out there have any suggestions? There are no other error messages on my computer either, so it does appear to be confined to just this program.

Thanks!
Mcicki

Collapse -
That's not unheard of.
by R. Proffitt Forum moderator / April 1, 2009 3:25 AM PDT
In reply to: No answer!

There are too many softwares out there with bugs in them. Since this one is not open source and the author is not answering all I can write is to find something else.

You need support and they don't have it.

I don't have the source so I can't look under the hood.

-> Time to move on.
Bob

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