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Pointer freezes then PC resets itself in IE 6

by bgreene1 / October 12, 2008 10:48 AM PDT

I am using IE6 with Win XP on a Dell desktop PC. Recently, the mouse pointer freezes when I push the down scroll button in the browser window. The pointer just sits there and is completely non-responsive to mouse movements. Then a few seconds later, the whole PC resets itself (not a controlled Win XP shutdown, but an immediate hard reset as if I had switched off the power for a second).

I've had this same PC for about 2 years, and I never had this problem until recently. Any advice would be greatly appreciated!

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Until someone else comes along...
by glenn30 / October 12, 2008 11:41 AM PDT

I would offer the following as a starter. Freezing of the mouse may indicate a faulty mouse... I had this happen recently on a less than two year old computer. First try another mouse and see what happens.

As to the hard shut down that follows I can offer no solution. Hopefully the mouse may be the whole problem. Cheap and easy to fix.

Glenn

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Two ideas.
by R. Proffitt Forum moderator / October 12, 2008 11:46 AM PDT
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Thanks Glenn and Bob
by bgreene1 / October 13, 2008 11:33 AM PDT
In reply to: Two ideas.

I will try those suggestions. Thanks!

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