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PN51E550

May 3, 2015 11:27AM PDT

All my devices including TV recognize the wireless connection, but my smart apps, and TV do not detect the Internet connection, it says to contact my internet provider, they came, and said its the TV, and they have seen this a lot, and that Samsung has a download upgrade. I'm unable to connect to the Internet via my TV, any suggestions on this issue

Discussion is locked

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Double posted.
May 3, 2015 11:28AM PDT
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Re: Network
May 3, 2015 11:29AM PDT

I'm sorry to hear this! Have you tried changing the DNS to 8.8.8.8?


Regards,

HD Tech

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PN51E550
May 3, 2015 11:49AM PDT

Thank you so much for your help! This worked