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Alert

PN50A550S1F Plasma TV / Samsung Transaction # 1109555577

by jmayer911 Jan 20, 2013 2:03AM PST

I have a 50 inch TV that is experiencing identical capacitor issue symptoms (Delays in turning on, clicking noise, cycling on and off prior to sufficiently powering up with a clear screen and no clicking). The TV meets all descriptions / criteria except one...my Model # is not included in the capacitor settlement that allows for free repairs.

I have spent a couple hours on the phone and online with Samsung with no acceptable resolution.

Just wondering if there is anything further I can do to have my model # added to the settlement or to have a repair authorized out of warranty?

Discussion is locked

1 Posts

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Just my comment.

by r. proffitt Forum moderator Jan 20, 2013 3:07AM PST

Remove from power as such, when left in service will cause more parts to need replacement. Some folk don't pull the plug and the news gets expensive as it's more than the bad caps.

Post your transaction numbers so the Ambassador can look at the details.
Bob

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