plugged in, not charging (Acer Aspire 5920)

Question

Question

plugged in, not charging (Acer Aspire 5920)

by emeraldin Jan 11, 2012 9:17PM PST

A few days ago, my Acer Aspire 5920 started having issues recharging. (The battery was not holding any charge anymore as it was lately btw.) I attributed the issue to the charger, seeing the chargers are always breaking. I bought a new charger yesterday thinking the latest one had once more died on me, but as it turned out, it is not an issue with the charger.

I was reading this thread:
http://forums.cnet.com/7723-19681_102-345945/plugged-in-not-charging/

But since my battery is completely dead and I'm unable to turn my laptop on, if I am having the same Vista bug I can't fix.

Should I go ahead and buy a new battery? Is it the culprit?

Thanks for your help!

Discussion is locked

13 Posts

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Clarification Request

Re:

by emeraldin Jan 18, 2012 4:56AM PST

Update: I put a new battery in and the computer is turning on, but it won't charge. I tried to uninstall and reinstall the Microsoft ACPI Compliant Control Method Battery listing in the device manager, but that's not it.

Down the list of things: it's not the charger, and not the entire motherboard. So maybe just the piece that charges? It's not visibly damaged, but it's not working. I'm used to opening up desktops, but not laptops (aside from changing laptop hard drives). How much does that part cost, if that's what it is, and could I dare toy around with it?

Thanks again!

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There are only 3 parts to this system.

by r. proffitt Forum moderator Jan 18, 2012 5:03AM PST

Because of the battery fires a few years ago, makers will often not charge batteries that are not from the maker. This little detail is NOT in your posts. That is, the charger and battery are from ACER?

And there is NO REASON to tinker with the ACPI. Why? Because a good system will charge with the machine not running Windows. And Windows is not running so no ACPI code is running so I never have to do that to determine if the 3 parts are good or bad.

There is a new tip added to the forum sticky. Be sure the battery latches are in the latched position,.

As to the charger part of the motherboard, no maker is publishing schematics so you are very much on your own about that.
Bob

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charger and battery origin

by emeraldin Jan 18, 2012 8:54PM PST

Hi again,

I'm on to a universal adapter now after the original ones kept dying on me.
This new battery is a from Laptopmate. Although, to note, the one I've had until now in the computer is the original Acer battery, and both the Acer and the universal batteries don't charge.

Battery, or no battery, the connector to the A/C outlet doesn't work. The status light showing the computer is plugged in and charging doesn't work anymore.

I'm trying to figure out if it's going to be worth throwing even more money at this laptop at this point.

Thanks once more!

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As long as the charger and battery are not from Acer.

by r. proffitt Forum moderator Jan 19, 2012 1:05AM PST

All bets are off if it will work.

This is a very harsh lesson for some. Mostly those that paid for gear that does not work due to the venders installing lockouts of other batteries and chargers.
Bob

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(NT) Re:

by emeraldin Jan 12, 2012 7:42PM PST

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(NT) Y can't I reply?I've used my laptop w/o battery,so I see

by emeraldin Jan 12, 2012 7:45PM PST

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If you cannot reply

by MarkFlax Forum moderator Jan 12, 2012 7:50PM PST

If you can only post a subject line and cannot post in the main area, close down the browser and try again.

If that fails, log out of CNET, close down the browser, reboot the computer then try again. You will need to log back in to CNET.

Mark

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Re:

by emeraldin Jan 12, 2012 9:42PM PST

Thanks Mark.
Thanks Bob.

As I was saying, it is true that I have used my computer without the battery inside it in the past so I see what you mean when you say it is not necessary for start up.
For two days, I had to play around with the charger for the computer to charge; if I moved, it wouldn't charge anymore, thus that's why I suspected the charger was at fault. However upon trying a brand new charger, the issue didn't resolve itself.
I've already had to change the hard drive twice on this computer, so it wouldn't surprise me that now the mainboard is going too...

Back to Laptops forum

r. proffitt · Answer 1 · Jan 12, 2012 3:01AM PST

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Answer

There are 3 parts to this. BUT!

by r. proffitt Forum moderator Jan 12, 2012 3:01AM PST

But if the battery is removed and it still won't turn on and the chargers are good we try the generic reset and then consider what parts cost.

GENERIC RESET is in this forum at http://forums.cnet.com/7726-19681_102-3138013.html?tag=posts;msg3138013

The battery is not required on laptops so far to power up so when the power up fails on a laptop it's either the charger or the mainboard failure. Yes there are bum laptop jacks but most shops replace the mainboard.
Bob

Blacklayan · Answer 2 · May 23, 2012 4:57AM PDT

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Answer

Blown fuse

by Blacklayan May 23, 2012 4:57AM PDT

This could be caused by a dead fuse on the charging circuit. You can check the fuse and the voltage of the battery with a multimeter.
Here is a guide how to check the fuse and replace it if it its dead.

Acer Aspire 5920G not charging the battery Fix

laiwin · Answer 3 · Jul 15, 2012 6:48PM PDT

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Answer

plugged in, not charging (Acer Aspire 5920)

by laiwin Jul 15, 2012 6:48PM PDT

A few days ago, my Acer Aspire 5920 started having issues recharging. (The battery was not holding any charge anymore as it was lately btw.) I attributed the issue to the charger, seeing the chargers are always breaking. I bought a new charger yesterday thinking the latest one had once more died on me, but as it turned out, it is not an issue with the charger.

Hank_T · Answer 4 · Jun 28, 2016 8:45PM PDT

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Answer

Also have an Aspire 5920

by Hank_T Jun 28, 2016 8:45PM PDT

I bought this machine for nearly nothing at a Wall Mart in 2008 and have been very pleased with it except for having the same issue.

This happens to my, now my daughter's, laptop once in a while. My solution has been, take the battery out, turn it over, remove the 8 or so screws holding the bottom access panel in place, disconnect the hard drive, removing it entirely from the connector, reseating the hard drive, and reversing all of the previous steps.

This solution was discovered by accident as the local Acer technician in Hong Kong also could not figure out the issue and was quoting me on a new motherboard, battery, etc. and I said no and that I would figure it out from here. He put it all back together and viola, it worked.

I have had to do this no less than twice a year since then.

spruce11 · Answer 5 · Jun 30, 2016 12:50AM PDT

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Answer

stupid case of not connecting

by spruce11 Jun 30, 2016 12:50AM PDT

I had a similar case of plugging in and not charging after I handed my laptop to our IT guy. It turned out that the new battery was inside the machine but this IT guy forgot to connect the battery cable, so it could not be charged at all. Smart people do forget basic things once in a while..

plugged in, not charging (Acer Aspire 5920)

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