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Resolved Question

plugged in, not charging

Mar 21, 2017 4:12AM PDT

my hp pavilion is plugged in but not charging written by it. i have tried uninstalling battery ACP and reinstalling but it didnt work. have also plugged in other outlets but still. can someone help

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kwesi1011 has chosen the best answer to their question. View answer

Best Answer

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If Kee's Info Doesn't Apply, Then One More Step??
Mar 21, 2017 5:08PM PDT

But first, I've got one HP laptop which simply requires a little twisting of the plug where it meets the jack on the computer. Once that's done, then it charges correctly. That' said, the instructions below may help. It involves two separate steps.

Uninstalling and reinstalling power management software in Windows

In order to correct problems with the battery's power management software, follow the steps below.
1. Access the “Device Manager” .
2. Expand the Batteries category.
3. Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall .
WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes .
Alternately, select Action > Scan for hardware changes .
Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. Restarting Windows will have the same effect of letting Windows re-recognize the hardware and installing the correct drivers.

If that doesn’t fix it, then shut down the computer, unplug all power cords, remove the battery, then depress the power button for 30 seconds. Replace the battery making sure all connections are solid, then plug in the power cord. Hopefully things are good.

Hope this helps.

Grif

Post was last edited on March 21, 2017 5:11 PM PDT

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It worked
Mar 23, 2017 9:47AM PDT

Thanks very much this worked for me and now it stops charging at 90% just like Kees said.

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Answer
Re: plugged in, not charging
Mar 21, 2017 4:40AM PDT

That might very well be OK. It's the same with me and it's done to prolong the battery life. It only starts charging when it's below 90% or so.