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Please, please help! Cannot capture video using firewire

by daddynunez / October 25, 2004 1:02 AM PDT

I can't capture video using firewire from my Sony DCRTRV50. I'm running XP Pro with SP2 on an ABIT IC7-G. Device manager says that the 1394 controller is working properly. The camcorder shows DV in when the firewire cable is inserted, attached to the firewire port on the PC. I've tried the other firewire port and another firewire cable - no joy. The camcorder isn't recognised either from Premiere Pro or Windows movie maker. This setup worked fine before I moved the machine to another room. I hope someone can help.

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Re: Please, please help! Cannot capture video using firewir
by TONI H / October 25, 2004 1:48 AM PDT

plugging device and unplugging, then plugging in again (is the procedure used when moving a computer) occasionally throws windows for a loop and what worked before glitches out. I would suggest that you go to Device Mgr, uninstall the firewire port (1394 controller), then cold reboot the computer (shut it down, then boot it back up). Windows should find the 'new hardware' and reinstall the drivers for it again from its database, using the drivers in the INF folder that your system originally used in case you used the ones from your motherboard cd. Then try your capture program again, making sure it is set/configured for firewire and not USB.

TONI

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Re: Please, please help! Cannot capture video using firewir
by daddynunez / October 25, 2004 3:44 AM PDT

did that toni. Windows found the 1394 controller again on reboot. I still can't connect to the camcorder. I'm using windows movie maker temporarily - when you click on capture it says that the device isn't connected. Any ideas? Is it the camcorder? when I plug in the cable to the camera, I get a DV IN message, but nothing else. Annoying.

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Re: Please, please help! Cannot capture video using firewir
by TONI H / October 25, 2004 4:49 AM PDT

I don't think it's the camera.....I would suspect a software issue rather than hardware. Have you tried uninstalling either of the two programs you have installed to see if you can reinstall just one of them to get it to work? I'm thinking conflict between the two programs in the registry might be the problem and many times, just uninstalling, rebooting, and then installing fresh does the trick. Let us know.

TONI

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Re: Please, please help! Cannot capture video using firewir
by daddynunez / October 25, 2004 5:02 AM PDT

I used Norton Ghost to restore an image just containing Windows XP - no other software was present. The ABIT drivers were installed - that's it. When you switch on the camcorder, normally the machine detects it but I got nothing with a bare system! I'm baffled!

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