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General discussion

please help with diagnosis

by xlphleb Apr 24, 2009 1:47PM PDT

I have an hp pavilion dv6000 laptop with windows vista premium bios version f.3d 18oo mhz. It has been having several problems, it starts up and immediately shuts itself off.The screen is black but the led panel is on I am unable to get any response from any buttons except to power off or on. I was able to restore system for a day and then it reverted back to starting and shutting off. All help is appreciated.

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4 Posts
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I know this one.
by r. proffitt Forum moderator Apr 24, 2009 10:21PM PDT

HP has replaced the motherboard on this line many times for many people.

As the issue is with a chip on the board no one I know has the chip or the 25,000 buck machine to swap the chip out the fix is to replace the main or mother board.

And you thought this was going to be a tough question?
Bob

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Badmotherboard .....
by xlphleb Apr 30, 2009 2:00PM PDT

Thanks for the information this was driving me crazy. I guess bad motherboard = dead computer? I have replaced that laptop with another hp pavilion dv4 is there anything usable off of the old computer,it is only a few years old? Any suggestions for salvaging or recycling of the
old laptop? thanks for your time and information xlphleb

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Sometimes...
by John.Wilkinson Apr 30, 2009 3:36PM PDT

You can reuse the old hard drive, but aside from the RAM, which may or may not be compatible with your new computer, most components are either permanently part of the old computer or model-specific. With laptops, there is generally little opportunity for salvage at a personal level.

John

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For the people I know with this machine.
by r. proffitt Forum moderator Apr 30, 2009 8:31PM PDT

They took my advice and extended the warranty. HP has been quick on the repair with most having the machine back within 10 days (weather permitting). Outside of warranty you find the most pain and those tend to grouse endlessly about the issue.

If you have been reporting issues to HP as they occur then your file has complaints reaching back to when the issues started. I hope you called in everytime it failed.
Bob

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