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Question

Please help windows xp!!!

by Jun 1, 2011 9:39PM PDT

Hello, I need desperate help! When I try to Start my computer, it starts workig and then comes to the screen below. I have tried to start it in safe mode and others but this screen keeps coming up. Please help, how do I get rid of it? The screen is bright blue with white writing and says. A problem has been detected an windows has been shut down to prevent damage to you computer. UNMOUNTABLE_BOOT_VOLUME then it says a bunch of stuff about checking the hardware and at the bottom it says Technical information: ******STOP: 0x000000ED (0x89D35900, 0xC000009C, 0x00000000, 0x00000000) PLEASE HELP ME!!!! I can't get my comp to start and I have so much data on there I'm desperate to get. Thank you, kate

Discussion is locked

4 Posts
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Clarification Request
What is it?
by r. proffitt Forum moderator Jun 2, 2011 1:11AM PDT

I see so little about the machine that I can't offer any idea that it could be that SATA HDD XP issue and a bios setting.
Bob

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Answer
Re: boot error
by Forum moderator Jun 1, 2011 9:49PM PDT
http://support.microsoft.com/kb/315403 tells you to do a chkdsk from the recovery console. You can run from your XP installation CD.
Not sure to help, but worth a try. Can you post back with your results?

Kees
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No good
by Kate1122 Jun 2, 2011 1:07AM PDT

Hey thank you, I tried this but still no change, freaking out, need to get this machine working! Any other ideas?

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Re: no change
by Kees_B Forum moderator Jun 2, 2011 4:45AM PDT

Can you tell what exactly happened when you booted into the recovery console and ran the chkdsk?

Possible causes for this error are:
- corrupted hard disk in such a way that chkdsk can correct it
- corrupted hard disk in such a way that you need clean install of Windows XP, including formatting
- hard disk gone south: buy a new one and install XP on it
- motherboard gone south: might be time for a new PC

But it's impossible to tell from a distance with the information you gave. Any repair show, however, will be able to find out, if you can't yourself.

Kees

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