It's a common misconception that Bill Gates has anything to do with this. Be sure to keep at the support lines that support this product. It seems that involving or mentioning Bill Gates will only derail your conversations so my advice is a quote from the old Dragnet TV series.
"Just the facts."
I'm beyond frustrated.
I have an xbox live account, the password is autosaved and do not remember it. Microsoft has my windows live associated email as @comcas.net (missing the t). So there is no way to retrieve email.
I have tried to reset through customer support a million times, but they are too lazy to help apparently.
I can't make a new gamertag and hose my stuff, because I just payed 60 bucks for a year of xboxlive with this acc.
Can somebody please help me with the fact the dumbest person in the world decided to have all "xbox live account info" including password handling by "windows live", a totally unrelated group that can't be contacted, can't be messaged.
What the hell Bill G? You moron