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Question

please help.volume full blast

Dec 5, 2012 4:43AM PST

hi,can anybody help?when I switch on my Samsung 42" plasma tv it always comes on at full volume and today it came on at 136 when max volume is 100.i have tried a reset but no joy,.please any ideas would be appreciated

Discussion is locked

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Answer
Re: please help.volume full blast
Dec 5, 2012 5:19AM PST

Hi pigletfiles,

I'd be happy to help you with this issue. Please provide the complete model code for your device.

HD Tech

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hi samsung hd tech
Dec 5, 2012 5:49AM PST

thanks for responding so quick.the complete model code is PS42A457P1DXXU hopehelps you to answer thanks.
pigletfiles

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Re: please help.volume full blast -
Dec 5, 2012 11:16PM PST

Hi pigletfiles,

Thanks for that information. I'd normally recommend reset, but you've already tried that, so it may be some setting or that it needs service. Admittedly, I'm the best person to ask on this because I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/support/model/PS42A457P1DXXU

Regards,
HD Tech