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Please help --- Vista Hangs up!!!

Hi. I have recently loaded Vista Home Basic in my Acer Aspire 5920 laptop. The configuration is 1.86 GHz, 2 GB ram, 160 gb hard disk, Core 2 Duo...

After installing it was working fine. But suddenly it has started hanging up after some time of switching on.

I have not installed any new software. But tried to use an earlier restore point too. Has not helped.

I have Kaspersky antivirus 2010 in my machine.

Can anyone help as my laptop is no longer within warranty.

I had XP loaded earlier and same problem had inititally happened. Acer sent my a Hotfix which solved the problem.

But now I have vista in my machine. Cannot go back to XP.

Please help.


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Tell a little more.

I'm going to share that installing Microsoft Windows (any version) is not easy enough. Just look at this discussion ->

It's no better with Vista. You still must find drivers but worse than that you must get the maker to supply an INSTALL PLAN. Miss one driver and the CPU runs at full tilt and may overheat and lockup.

My advice? Use the Acer System Recovery media next time.

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Vista Hangs up - Tell a little more.

Hi Bob. thanks for your help. This is the first and only reply till now.

But I have all the drivers in a cd. Where can I get an install plan since my laptop warranty is no longer there.

Please let me know.



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Look at the example.

First, I don't have your machine's install plan. I have learned that laptops are the hardest machines to install the retail versions of Windows to. We hope this improves with 7.

Now I see you asked again how to install Windows. The plan must be from the laptop maker. THEY KNOW.

But those restore CD/DVDs are the right answer. If you disagree that's fine but after dealing with this issue a few thousand times my lesson is to get those restore CDs and use that.

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Vista hangs up!!!!

Hi Everybody.

Thanks for the replies.. But finally, I gave it to the service centre and asked them to fix up..

I think, next time I will go for a desktop... Laptops seem to have more problems and parts are more expensive. Also repair cost..

Am so tired and frustrated with mine!!! And its only 1 year that I bought this one !!!

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"My way or "

No, that's not me saying that. Even on desktops installing Windows is not easy enough. Again we hope this changes with Windows 7.

To avoid all this grief, always get your restore media made and if you decide to install Windows from scratch be sure to demand from all parties those all important instructions. Look at that HP. If you install the sound driver then MS UAA then no sound. The order matters.

I think for most it's going to be their way of installing this OS.

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Thanks Bob !

I finally gave it to the service centre. Thankfully I found out that Acer service centre here charges a very nominal service amount (unless parts change is required).

They fixed it... Working fine...
And yes, it was something to do with the installation. It seems they have a vista oem cd with acer drivers installed automatically and in correct order.

They cannot give me an install plan. So, it means that if my computer crashes... I have to go back to them again.

Lets hope it doesnt !!! Do you know whether I can use system restore next time if there is a problem?

thanks for your feedback.


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