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Please Help...Severe slowdown of internet connection speed

by littlebear1128 / October 9, 2004 12:16 PM PDT

Please help me figure out what is causing my problems. My internet connection speed has dropped alot all of a sudden from at least 46.6 to if I am lucky 21.6kbps, and I am suffering performance problems. I wonder if something is hogging my resources? I have more than one computer connected in my home and mine is the only one affected. I am a nursing student and would appreciate any help you might offer as I rely heavily on my computer for school and research. Hijack This log posted below. Thank you for your help.

Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180
DirectX 4.09.00.0904 (DirectX 9.0)
Computer Name YOUR-KYBTG65GXE
User Name Owner

Motherboard
CPU Type AMD Athlon XP, 1666 MHz (12.5 x 133) 2000+
Motherboard Name FIC AM35 (3 PCI, 1 AGP, 2 DIMM, Audio, Video)
Motherboard Chipset VIA VT8375 ProSavageDDR KM266
System Memory 224 MB (PC2100 DDR SDRAM)
BIOS Type Award (12/16/02)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter S3 Graphics ProSavageDDR (32 MB)
3D Accelerator S3 SuperSavageDDR
Monitor Compaq 7500 [17" CRT] (12511957209196)

Multimedia
Audio Adapter VIA AC'97 Enhanced Audio Controller

Storage
IDE Controller VIA Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive ST360012A (60 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive PHILIPS CDD5301 (DVD:12x, CD:32x/10x/40x DVD-ROM/CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 53695 MB (36896 MB free)
D: (FAT32) 3529 MB (716 MB free)

Input
Keyboard Compaq PS2 Keyboard (2K - 3)
Keyboard HID Keyboard Device
Mouse PS/2 Compatible Mouse
Game Controller Microsoft PC-joystick driver

Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC
Network Adapter WAN (PPP/SLIP) Interface (216.228.102.84)
Modem Lucent Win Modem

Peripherals
Printer Broderbund PDF Creator
Printer Fax
Printer hp deskjet 3420 series
Printer Lexmark Z12 Color Jetprinter
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device Microsoft SideWinder Precision 2
USB Device USB Printing Support

Logfile of HijackThis v1.98.2
Scan saved at 10:13:18 PM, on 10/9/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\ps2.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\LeechGet 2002\LeechGet.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
C:\Program Files\WinMX\WinMX.exe
C:\Program Files\Kazaa Lite K++\KazaaLite.kpp
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = April's Internet
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar1.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2002\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2002\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2002\\Parser.html
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Insight NetKnowledge Tools - {102910D3-CF07-4BED-ACDC-D165385B9B66} - C:\Program Files\Insight Development\Net Knowledge Tools\Common\Insight NetKnowledge Tools.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.armstrong.com/ib/databases/actimage30717.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktanks/BTDownloadCtrl.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://www29.compaq.com/falco/SysQuery.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D340C18D-355F-48BB-93F3-820B18974FA1}: NameServer = 216.228.97.50 216.228.97.50
O18 - Protocol: iwd - {EA5F5649-A6C7-11D4-9E3C-0020AF0FFB56} - C:\Program Files\Insight Development\Net Knowledge Tools\Common\IwdProtocol.dll

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Collapse -
1. Kazaa, even lite is a bad sign!
by R. Proffitt Forum moderator / October 9, 2004 12:23 PM PDT

2. "O17 - HKLM\System\CCS\Services\Tcpip\..\{D340C18D-355F-48BB-93F3-820B18974FA1}: NameServer = 216.228.97.50 216.228.97.50"

Don't you find this entry a little odd?

Sadly, with all the spyware rampant out there, this will be my one and only reply since you have a Kazaa varient.

Best of luck,

Bob

Collapse -
Re: 1. Kazaa, even lite is a bad sign!
by littlebear1128 / October 9, 2004 12:44 PM PDT

I got rid of kazaa, but I don't know what that entry is or what to do with it as you did not say....I am needing help with this stuff. Thank you for your help and any further assistance you might offer. Happy

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