Spyware, Viruses, & Security forum

General discussion

Please help remove system32\sstqq.dll Download.Trojan

Running Windows XP home, SP2, Norton Antivirus 2005, SpybotS&D, teatimer running

Norton detected Download.Trojan, it is located in C:\WINDOWS\system32\sstqq.dll.
I disabled system restore, started in safe mode, and scanned with Norton. It couldn't delete the file. I tried, still in safe mode (even restarting a second time in safe) to delete it manually, and it said that it couldn't delete because another program is using the file. But I was in safe mode and didn't know what program could be using it. I tried moveonb.msi that I found in another cnet forum entry, and that didn't work. I have spybot teatimer so I went into the system startup and found 2 entries for system.ini that have the name of sstqq.dll, but I uncheck them so they won't start, and as soon as I exit the teatimer and re-enter, they're back! I can't disable them on startup, can't remove them with the GiPo MoveOnBoot Utility. What else can I try?

Discussion is locked
You are posting a reply to: Please help remove system32\sstqq.dll Download.Trojan
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Please help remove system32\sstqq.dll Download.Trojan
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Remove Vundo

In reply to: Please help remove system32\sstqq.dll Download.Trojan

It seems that the system is infected with Vundo trojan.

Symantec has removal tool which you can try.
Download it from http://securityresponse.symantec.com/avcenter/venc/data/trojan.vundo.removal.tool.html
then download VirtuMonde removal tool in http://securityresponse.symantec.com/avcenter/FxVMonde.exe
See: http://securityresponse.symantec.com/avcenter/venc/data/adware.virtumonde.html

Or do the following:
Download HijackThis from:
http://www.spywareinfo.com/~merijn/files/HijackThis.exe
http://dozleng.com/downloads/projectsbyMerijn/HijackThis.exe

It is important that you run HijackThis.exe in its own folder so the backup files that HijackThis creates will not be accidentally deleted.

Open 'My Computer', then double-click to open C:\ (or the drive letter that your Windows is installed on)
In the menu bar, click File-->New-->Folder.
That will create a folder named New Folder, which you can rename to ''HJT'' or ''HijackThis''. Now you have C:\HJT\ or C:\HijackThis\ folder. Put your HijackThis.exe there, and double click to run it.

Click 'Scan' button. Click 'Save log' button. Save the 'hijackthis.log' in your desktop. Copy and paste the content of 'hijackthis.log' and post the log file in any forums that offers HijackThis analysis.

You can find the forums in http://asap.maddoktor2.com/

Please DO NOT fix anything by yourself using HijackThis if you not familiar with it.

Let the HijackThis analysts to review your log and wait for further instructions.

Collapse -
Something Else to Try

In reply to: Please help remove system32\sstqq.dll Download.Trojan

Hi, obsessed Happy

If Symantec's tool does not fix your problem, try this:

Right click the running icon of Spybot's TeaTimer, and choose Exit SpyBot S&D - Resident'.''

Next:
Please download VundoFix.exe to your desktop.
http://www.atribune.org/ccount/click.php?id=4

* Double-click VundoFix.exe to run it.
* Click the Scan for Vundo button.
* Once it's done scanning, click the Remove Vundo button.
* You will receive a prompt asking if you want to remove the files, click YES
* Once you click yes, your desktop will go blank as it starts removing Vundo.
* When completed, it will prompt that it will shutdown your computer, click OK.
* Turn your computer back on.

Lastly, if that does not work, follow Donna's suggestions for posting a HijackThis log at one of the suggested forums.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

REVIEW

Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.