Spyware, Viruses, & Security forum

General discussion

Please help! Pop-up window

by rainyday2 / December 9, 2008 4:06 AM PST

I am getting a a log-in window with message ww .gcmtravel dotcom gateway requires login.

I have no idea what that is.

Unfortunately, my Symantec anti-virus and and spysweeper are not up to date.

Discussion is locked
You are posting a reply to: Please help! Pop-up window
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Please help! Pop-up window
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try the following......
by Marianna Schmudlach / December 9, 2008 4:56 AM PST

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.


Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

**If you encounter this message:"c:\program files\malwarebytes' Anti-Malware\mbamext.dll Unable to register the dll/ocx: RegSvr32 failed with exit code 0x5" Click on ignore mbamext.dll

Collapse -
What is hijackthis log?
by rainyday2 / December 9, 2008 5:25 AM PST

This is what my mbam log came up with:

Malwarebytes' Anti-Malware 1.31
Database version: 1478
Windows 5.1.2600 Service Pack 2

12/9/2008 3:21:11 PM
mbam-log-2008-12-09 (15-21-11).txt

Scan type: Quick Scan
Objects scanned: 93350
Time elapsed: 21 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\0.txt (Malware.Trace) -> Quarantined and deleted successfully.


Thank you.

Collapse -
Seems to me MBAM has cleaned up your computer....
by Marianna Schmudlach / December 9, 2008 5:31 AM PST
Collapse -
yes
by rainyday2 / December 9, 2008 5:39 AM PST

The pop-ups have stopped since I went to the task manager and saw the program listing in the "running programs" list. I selected end task. But that does not mean that whatever made it pop up is gone does it?

Any other ideas? I will take a look at your link.

Collapse -
It should be gone as MBAM deleted them....
by Marianna Schmudlach / December 9, 2008 6:01 AM PST
In reply to: yes

run MBAM once again..... does it come up CLEAN ??

Then you can be sure everything has been removed.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?